Subway

3.6
493 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tacoma Subway® Restaurant at 1901 S. 72nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1901 S. 72nd Street, Tacoma, WA
98408, United States

Hours

Reviews

3.6
493 reviews
5 stars
213
4 stars
97
3 stars
47
2 stars
31
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times due to understaffing.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.

Food Quality

Customers expressed dissatisfaction with the quality and preparation of food, including incorrect orders and poorly made sandwiches.

Staffing Issues

Numerous reviews highlighted that the location is often understaffed, leading to delays and overwhelmed employees.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the overall charm of the location.
  • OP
    Oso P
    Dec 19, 2025
    1.0
    When I went to get some food the lady working there was picking her nose and didn't wash her hands before seeing me and I walked out and didn't get any food please watch out for her it's Thursday at 9:00pm
  • CK
    Christopher Kibbey
    Nov 19, 2025
    1.0
    There was 1 person in front of us and they got 2 sandwiches and the worker took a personalphone call and it took over 30 minutes for her to make those sandwiches. We ended up going somewhere else because the person in front of us had to repeat himself 4 times when it came to what he wanted on the veggie side. Definitely not coming back
  • AW
    Angela Whalon
    Oct 31, 2025
    5.0
    My niece LOVES the COOKIES 🍪 thanks Subway! Blessings!
  • BJ
    Blake Johnson
    Oct 7, 2025
    5.0
    This subway has a good charm. It's 24 hours and I go after the gym. The employees there aren't forcibly hard to communicate with like some locations. They just act like normal people and I get good vibes from them! Also prices are fair and they are fast!
  • JD
    Jack Dorn
    Aug 22, 2025
    1.0
    Friday August 22nd 2:15pm I stopped into this Subway today and had a very disappointing experience. When I walked in, an employee was sitting at one of the front tables on his phone. I assumed he’d get up to help me, but instead he told me, “I’m on my 15-minute break, I’m not making sandwiches.” When I explained that I couldn’t wait that long, he just shrugged as if it didn’t matter. I understand people need breaks, but the way this was handled was extremely unprofessional and flat-out rude. Being dismissed like that, with no effort to show courtesy or concern, made it clear that customer service wasn’t a priority here. I left irritated and won’t be coming back.

Frequently Asked Questions About Subway

What types of meals does Subway at 1901 S. 72nd Street serve?

This Subway restaurant serves breakfast, lunch, and dinner.

What are the service options available at this Subway location?

You can order via curbside pickup or delivery from this Subway location.