Subway

3.6
493 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tacoma Subway® Restaurant at 1901 S. 72nd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1901 S. 72nd Street, Tacoma, WA
98408, United States

Hours

Reviews

3.6
493 reviews
5 stars
214
4 stars
97
3 stars
47
2 stars
31
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and unprofessional behavior.

Staffing Issues

Frequent complaints about being understaffed, leading to long wait times and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported issues with preparation and taste.

Cleanliness

Concerns about cleanliness, particularly in the dining area and restrooms.

Pricing

Customers expressed dissatisfaction with pricing, citing high costs and issues with coupon acceptance.
  • CK
    Christopher Kibbey
    5 days ago
    1.0
    There was 1 person in front of us and they got 2 sandwiches and the worker took a personalphone call and it took over 30 minutes for her to make those sandwiches. We ended up going somewhere else because the person in front of us had to repeat himself 4 times when it came to what he wanted on the veggie side. Definitely not coming back
  • AW
    Angela Whalon
    Oct 31, 2025
    5.0
    My niece LOVES the COOKIES 🍪 thanks Subway! Blessings!
  • BJ
    Blake Johnson
    Oct 7, 2025
    5.0
    This subway has a good charm. It's 24 hours and I go after the gym. The employees there aren't forcibly hard to communicate with like some locations. They just act like normal people and I get good vibes from them! Also prices are fair and they are fast!
  • JD
    Jack Dorn
    Aug 22, 2025
    1.0
    Friday August 22nd 2:15pm I stopped into this Subway today and had a very disappointing experience. When I walked in, an employee was sitting at one of the front tables on his phone. I assumed he’d get up to help me, but instead he told me, “I’m on my 15-minute break, I’m not making sandwiches.” When I explained that I couldn’t wait that long, he just shrugged as if it didn’t matter. I understand people need breaks, but the way this was handled was extremely unprofessional and flat-out rude. Being dismissed like that, with no effort to show courtesy or concern, made it clear that customer service wasn’t a priority here. I left irritated and won’t be coming back.
  • NL
    Naomy Leticia
    Aug 8, 2025
    5.0
    I wish I could remember the staffs name it was a girl blonde hair, came to sattle for vacations and stop at this subway, the girl in charge of by order was super nice she was very friendly and polite, if I have another opportunity to stop by here I will, great costumer service ❤️🙏🏽

Frequently Asked Questions About Subway

What types of meals does Subway at 1901 S. 72nd Street serve?

This Subway restaurant serves breakfast, lunch, and dinner.

What are the service options available at this Subway location?

You can order via curbside pickup or delivery from this Subway location.