Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tacoma Subway® Restaurant at 2626 South Tacoma Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders and poorly made sandwiches.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary practices by staff.
Staff Training
Multiple reviews highlighted a lack of proper training for staff, leading to mistakes and poor service.
Order Accuracy
Customers frequently noted problems with order accuracy, including missing items and incorrect sandwich preparations.
EP
Elizabeth Peterson
Oct 14, 2025
1.0
They hire people and train them incorrectly. I did s doordash order
WJ
Wayback J
Sep 17, 2025
4.0
Good sandwiches but they keep getting smaller and smaller.
JH
Jeanette Harsough
Sep 17, 2025
1.0
I ordered a six inch ham with double meat on my way back to work from an appoitment. The same thing I've ordered every time for years. When I got back to the office it was clear that the sandiwch was not double meat, and on top of that there were very few veggies.
I called the store and was told that she was sure she put on double meat (again see pictures below and decide for yourself is that's "double" anything) and that she would replace it only if I brought the original sandwich right then.
As I was at work I couldn't do that, she told me that the owner of the store wouldn't let them do replacements unless it was immediatly and they had the orignal sandwich back. I let her know that was really unfortunte business practice and just ate what I got since I didn't have any other choice and there was nothing "wrong" with what I did get, even if it was not what I ordered.
I understand that some people take advantage of companies, but to outright refuse to fix a mistake that was clearly theirs is really frustrating and dissapointing. I work two minutes up the street and not only will not be going to this location again, I won't be ordering from them for our company either. We will go to the location slightly further away.
If you're the owner of this location and that is truly what you tell your employees, you should know its going to continue to lose you business.
TG
Tierra Gomez
Sep 8, 2025
1.0
I ordered a pizza online 9/8 it was half way frozen still. I called and the lady working Hung up on me when I said I wanted to have this resolved
NM
Nicole Martin
Sep 2, 2025
5.0
Very nice hard working young lady. Only if the toasting machine would be working to make our job easier.