Subway

3.8
236 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tacoma Subway® Restaurant at 2723 N. Pearl Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2723 N. Pearl Street, Tacoma, WA
98407, United States

Hours

Reviews

3.8
236 reviews
5 stars
118
4 stars
36
3 stars
33
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of poor customer service, including dismissive attitudes and slow service.

Food Quality

There were numerous complaints about food quality, including stale bread, insufficient toppings, and inconsistent sandwich preparation, leading to dissatisfaction.

Cleanliness

Many reviews praised the cleanliness of the location, highlighting it as one of the cleanest Subways customers have visited.

Pricing Issues

Several customers expressed frustration over high prices and the lack of acceptance for coupons, which negatively impacted their perception of value.

Order Accuracy

Multiple reviews indicated issues with order accuracy, particularly with online orders, leading to customer disappointment.
  • EJ
    Elliot Janoah
    2 days ago
    2.0
    Ordered several sandwiches and everything was fine until the vegetable toppings. Each sandwich got nothing more than a pinch of lettuce and a pinch of olives. When I asked for more, I was told there was a “shortage.” Poor inventory management on your end should not affect what customers receive, especially when charging full price. Reduced portions with no warning and dismissive responses are unacceptable and reflect poor customer service. If ingredients are limited, that should be communicated upfront or adjusted in pricing—not passed on to the customer.
  • BB
    Brad
    Nov 1, 2025
    1.0
    Why don't you have a spot for customers to pick up online orders like other Subways do? Instead I had to reach behind the counter to grab the sandwich myself because it was slammed.
  • JS
    Johnathan Stanley
    Oct 17, 2025
    2.0
    Been coming there for the past year nearly 4 times a week... Spend about 100 a week multiple that by 52 will give you 5200 I am giving to subway. Well not anymore because a sandwich maker want to charge me 1.40 for extra pickle.... 1.40 vs 25 meal... Hmmm y'all win. Keep the 1.40 I'll go to Chipotle and spend 19.00 a day for lunch.
  • JM
    Jordan Mendiola
    Aug 29, 2025
    5.0
    Friendly staff as always, and food always made right.
  • TR
    Taylor R
    Aug 21, 2025
    5.0
    Amber made my sandwiches and was the only worker there. There was some insufferable woman infront of me in line that wanted all her footlongs with each half with different ingredients, asked for all her cookies to be bagged individually, tried to use multiple coupons on one order and complained. It was 1220am, and she was mad that the meal of the day changed. Aside from that Karen holding up the line for 30 minutes, my sandwiches were good. I ordered a footlong veggie and a meal of the day with the happy Gilmore cup.

Frequently Asked Questions About Subway

What kind of food does the Subway restaurant at Westgate North Shopping Center offer?

The Subway restaurant offers Footlongs, 6” sandwiches, wraps, salads, and cookies with fresh cut veggies, protein choices, and fresh-baked bread.

Where is the Subway at Westgate North Shopping Center located?

It is located at 2723 N. Pearl Street, A4, Pierce, Tacoma, WA 98407 in the Westgate North Shopping Center.