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Subway

3.6
(187 reviews)

Business Details

(253) 584-6379
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tacoma Subway® Restaurant at 7701 Steilacoom Blvd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7701 Steilacoom Blvd SW, Tacoma, WA
98498, United States

Hours

Reviews

3.6
187 reviews
5 stars
91
4 stars
26
3 stars
20
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Multiple customers reported long wait times for their orders, with some stating it took over 30 minutes to receive their sandwiches.

Food Quality

Several reviews highlighted issues with food quality, including spoiled meat and bland sandwiches, indicating a need for better quality control.

Customer Service

There were numerous complaints about rude or unhelpful staff, with some customers feeling disrespected or ignored during their visits.

Cleanliness

Customers noted unsanitary conditions in the store, including dirty counters and improper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
  • AP
    Allison Hernandez penagos
    Jan 29, 2026
    2.0
    the worker kamdyn had taken at least 25 mins to make these 2 ppls sandwich’s and then 30 to make ours when we had like 3 ingredients, just super slow worker
  • PP
    Patty Perez
    Jan 29, 2026
    1.0
    I waited a long time to order; only go if you're patient, the staff is very slow. It took over 30 minutes and there were no other customers.
  • RJ
    Roy Kenyon Jr.
    Jan 2, 2026
    1.0
    This is my second bad experience at this location. On this visit, the cold cut combo had a large brown section of meat that looked spoiled. I didn’t feel safe eating it and had to throw it away. On a previous visit, the meatball sub tasted freezer-burnt and completely flavorless. This location clearly has quality control and food handling issues. I won’t be returning.
  • DT
    D T
    Nov 15, 2025
    1.0
    I rarely ever do reviews but I am disappointed that I was lied to. I ordered on the mobile app and got there when she was still making the sandwich. In the instructions, it specifically stated to "toast the bread with light oil first then place meat and cheese. Do NOT toast meat and cheese." When I came inside she was almost finished making the sandwich and asked if I wanted toasted now and I said no (had the meat and cheese on it by now) She instantly came back with okay I already toasted the bread. I said okay not thinking anything of it. I took my stuff (sandwich, drink, chips) and left. I get to my destination (2 minutes down the street) to eat and the bread was not toasted. I have ate subway too many times to not notice the difference. The bread was not crunchy or warm and there was no toasting marks anywhere (little brown spots of totasting). I'm more disappointed that she lied about it. I now won't be able to eat until later this evening when I get home to toast the bread. Which is fine but I dislike eating dinner late if I can avoid it. The cleanliness of the place was okay but where I got my drink was a little dirty. Water on the floor, the tray with lids set on top of the trash can and almost empty and slightly dirty.. I stopped looking after that. I can say this location I will not go back to.
  • JW
    Jacquelyn Williams
    Aug 14, 2025
    1.0
    Today, I had the worst experience at any subway I have ever visited. I placed a delivery ordered through the Subway App and my order was never delivered. Subway used Door dash to make the delivery therefore I contacted Door dash for support. I was told to contact the store because I ordered through their app. They did not help me over the phone so I visited the store and I was told by Zach, an hourly worker that he nor his manager could help me. I asked to speak to his manager, but he told me No, and with an attitude. I continued to treat him with respect and he choose not to treat me the same. Zach also quoted the store's policy, but refused to show it to me and he insisted that I write him a bad review. He was So Unnecessarily Aggressive with a woman who was smiling at him the entire time. I even asked him to lighten up and he refused. The lesson I learned today is to never order delivery through the subway app and as of today I will be deleting the app and filing a formal complaint. Lastly, I asked Zach to never quote a policy that you can't produce. Thanks!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 7701 Steilacoom Blvd SW in Tacoma?

Subway is open every day from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery and in-store pickup services?

Yes, this Subway offers both in-store pickup and delivery services.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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