Shake Shake Shake

4.2
2144 reviews

About

Burger Joint

Location

Shake Shake Shake
124 N Tacoma Ave, Tacoma, WA
98403, United States

Hours

Reviews

4.2
2,144 reviews
5 stars
1,193
4 stars
498
3 stars
211
2 stars
100
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the burgers and shakes, while others found them dry and lacking flavor.

Service Issues

Numerous complaints about inattentive or rude staff, slow service, and incorrect orders.

Atmosphere

Customers appreciated the retro decor and nostalgic vibe, but noted cleanliness issues and a lack of welcoming service.

Pricing Concerns

Many found the prices high for the quality of food and service received.

Dietary Accommodations

Positive feedback on accommodating dietary restrictions, particularly gluten-free options.
  • VC
    Vincent Campbell
    Nov 15, 2025
    5.0
    My wife and I are from the east coast so once we found out Shake Shack has a grand opening and is only 20 mins away from us we had to go and get their food! It was to our expectations as we thought, we ordered their Smokeshack Burger, Avocado Burger, Parmesean garlic fries, and the Christmas cookie shake. Price came up to $57.29 so it was a hefty price as to expect, however the wait period, atmosphere, customer service, and the quality of the food was worth it all. Since it is there grand opening the staff were on the A-game, orders are sent out on time and we received ours after just waiting 10 mins, even an employee apologized for the long wait, but we mentioned to her that it is fine due to it being very busy. We will be returning here again in the near future to purchase more of there selections, it has been years since we had Shake Shack so we gonna take advantage of it as long we are here in Washington.
  • CL
    Cristal Lara
    Nov 10, 2025
    1.0
    Really wanted to like this place…sigh. The place is NOT clean. Overpriced and the service was bad.The burger was undercooked and no parking. There was only one other customer there, I now see why.
  • AB
    Anita Brighton
    Nov 3, 2025
    4.0
    Classic old school diner with fair priced food and lots of choices. The chili is a great value! They expect you to tip and then bus your table.
  • CA
    Claude Andrew
    Oct 22, 2025
    2.0
    Every time I've ordered online, the order has been delivered with items missing and Shake Shake Shake is totally unresponsive. No refunds, no redelivery, not even an apology. My last order ($80 for three people - and that without drinks) arrived with missing items and the onion rings were dumped in upside down and scattered throughout the bag. There are also no keto options, which would be so easy to add. Burgers are large and greasy, which is what I want from time to time, but it's not worth the poor service and high price.
  • EM
    Evan M
    Oct 7, 2025
    3.0
    Was really craving a chili dog and since there are only a few Weinerschnitzel’s within the Seattle area it was the choice of coming here to support a small mom and pop shop or a franchise. (This place is located in Tacoma not Seattle if that wasn’t already clear) From the photos it looked like a fun place to stop. Street parking is limited but not impossible to find. At first appearance it has a very nostalgic feeling, I initially liked it. As you walk in there is a counter top that’s reminiscent of 50’s era dining. Although that’s where it ends. The overall shop was kind of dingy, felt like it hadn’t been cleaned since the 70’s. Some light bulbs out, pretty dusty all around. But I was here for the chili dog! Push through and make me happy….! Nope, I ordered a chili dog and strawberry shake since its name was shake shake shake so why not? Food took 25 min to come, bun was cold, chili was luke warm cheese was cold and unmelted. Presentation was horrible but I was hungry. Ate through it unimpressed. Shake didn’t come until 35 min later. I was pretty much done eating at that point. Shake was bleh. Had a cup of water while I was waiting for everything prior to that. I’ve had better tasting water out of a garden hose. Not sure if they haven’t changed the water filters out of the soda machine or they just really crappy water. All in all it looked like a fun experience but was a bleh 2 star experience. Food was bleh, no service (all order yourself and they just bring the food to you) you have to bus your own tables. Has potential to be a great neighborhood spot, but needs a lot of work to get there. Would not hurry back anytime soon… go to Weinerschnitzel if you need to fulfill your craving.

Frequently Asked Questions About Shake Shake Shake

What are the operating hours for Shake Shake Shake?

Shake Shake Shake is open every day from 11:30 AM to 8:00 PM.

Does Shake Shake Shake offer delivery and in-store pickup services?

Yes, Shake Shake Shake offers both delivery and in-store pickup services.