Secret Burger Kitchen Tacoma Smash Burgers

4.5
659 reviews

About

Restaurant

Location

Secret Burger Kitchen Tacoma Smash Burgers
8402 South Hosmer Street, Tacoma, WA
98444, United States

Hours

Reviews

4.5
659 reviews
5 stars
496
4 stars
70
3 stars
31
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported dry, burnt, or poorly seasoned items.

Service Experience

Customer service experiences varied, with some staff receiving high praise for friendliness and attentiveness, while others were criticized for poor service.

Pricing

Many customers found the prices to be on the higher side, with some feeling the value did not match the quality of the food.

Atmosphere

The restaurant's location in a hotel lobby received mixed feedback, with some customers enjoying the vibe while others found it unwelcoming.
  • JM
    Jamie Lila Mittan
    1 day ago
    5.0
    I ordered the vegan smash burger for delivery. It was delicious! Just enough spice in the burger to make it special. I love having vegan toppings available like this! The fries were crispy on the outside and soft on the inside, with seasoning that reminded me of the curly fries at the fair The only thing that would have made it better was if they offered a vegan milkshake!
  • QS
    Q Steckler
    2 days ago
    5.0
    We were looking for a place to eat after a movie and Secret Burger Kitchen came up in our search. I dug the name but was skeptical as I have been known to make a solid Smash Burger. Tonight the Signature Bacon Double did not disappoint. The screen ordering was very easy, the ambiance is great, food was ready fast and Very friendly staff. The family is all happy and stuffed with nothing for me to bat cleanup. That might be one negative. It’s worth a try and we will be back.
  • MM
    Maria Maldonado
    Jan 4, 2026
    5.0
    Honestly such a gem! The food quality for price points amazing. We wanted to try a few things so got the burger/wing/fry combo. The sauce is slightly spicy but in the good way you want to keep eating and the smash on the burger with the crispy edges.. chefs kiss. The ladies working were popping from table to table checking in on everyone which was such unexpected surprise for a fast casual, shoutout to Lisa for giving us history on the place and being so nice to talk to.
  • JB
    Jacque Bergevin
    Jan 3, 2026
    5.0
    Best kept "Secret" in Tacoma. This place has the absolute most amazing burgers, chicken sandwiches, drinks, fries, and sauces around!!! They take everything to the next level. Putting the caribean jerk sauce on the chicken sandwich is delicious and whatever magic they put in their garlic sauce goes amazing with fries. The atmosphere is nice and the staff is friendly. The drinks are unique and delicious. Best burger around. I highly recommend anyone try this place hidden in the lobby of the Holiday Inn. You won't regret it!
  • SS
    Sandra Kneib (Sandie)
    Dec 30, 2025
    3.0
    Pretty meh! Lots of problems the kiosk didn’t work neither one so I had to wait in line with a whole bunch of other people trying to place orders. The gal taken orders didn’t speak English so it was very challenging. I didn’t get fries with my order, even though I ordered it which I didn’t realize until I was long gone. My double smash burger with bacon was so dry It was barely edible. The bacon was burnt and there was a spicy sauce on that that really took away from the burger. My buddy got a chicken sandwich and it was as boring as you could possibly get. Overall, I don’t see the hype. they also need some kind of air filtration the whole place reeked of marijuana; I don’t have a problem with marijuana, but the place stunk to high heaven!

Frequently Asked Questions About Secret Burger Kitchen Tacoma Smash Burgers

Where is Secret Burger Kitchen Tacoma Smash Burgers located?

It is located at 8402 South Hosmer Street, Tacoma, WA 98444, USA.

What are the opening hours of Secret Burger Kitchen Tacoma Smash Burgers?

The restaurant is open Monday to Thursday from 6:30 AM to 10:30 PM, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:30 AM to 10:30 PM.