CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Tacoma is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, disorganization, and mistakes with orders, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others experienced cold or poorly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which detracted from the dining experience.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were noted for being unprofessional or dismissive.
Menu Availability
Customers expressed disappointment over unavailable menu items and inconsistent portion sizes.
LG
Lindsay Gray
1 day ago
1.0
I placed a to-go order & scheduled it literally 2-3 hrs in advance. It was only for 2 ceasar salads. My pick up time was supposed to be at 8:30pm. I showed up at 8:20, went inside & sat down right by the pickup area & saw my name on their screen. Screen shows people's names & their order & next to it, it says "preparing" or "order is ready." Anyways, at least a DOZEN people had come in & got their food before mine! I sat & watched them make sandwich after sandwich which takes longer than whipping up two salads. Anyway, I didn't get my order until 17 minutes PAST the pickup time of 8:30, I got it at 8:47!! Absolutely UNACCEPTABLE!! Especially since I placed it hours in advance! Terrible experience! I got an email that said they gave me a $2 off coupon on my next order. $2 off, for having my order 17 minutes late is a joke & I honestly should have gotten my meal free at that point. Would NOT recommend ever going to this location, & I will NOT be going back! DO BETTER!
BL
Bob Lewis
Jan 5, 2026
3.0
The food definitely varies from location to location. The Tacoma Mall location was not up to par. My Philly Cheese Steak was probably the worst I've ever eaten & I have tried quite a few Cheese Steaks at various places and this one was not good at all.
DR
Deanna Rivera
Jan 4, 2026
1.0
No clean tables. Disgusting poop smeared bathroom. Hardly anyone working and obviously overtaxed. Self service kiosks? Really? At these prices? Crappy sandwich prep. Waited too long. Seriously terrible experience.
MH
Michael Harbeson
Dec 23, 2025
1.0
It took over an hour for them to deliver my food and it was cold
SN
SARAH NIX
Dec 22, 2025
5.0
Excellent customer service from David! Delivery order had to be changed due to soup being out of stock. David was helpful with a substitution and also included a friendly note!
No, Panera Bread Tacoma does not accept reservations.
What are the operating hours for Panera Bread Tacoma?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Can I order food for delivery from Panera Bread Tacoma?
Yes, Panera Bread Tacoma offers delivery service from 6:00 AM to 9:00 PM every day except Sunday when delivery starts at 7:00 AM.
What meal options are available at Panera Bread Tacoma?
Panera Bread Tacoma serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Tacoma offer dine-in and pickup services?
Yes, Panera Bread Tacoma provides dine-in and pickup options but does not have a drive-thru or curbside pickup.
What types of payment does Panera Bread Tacoma accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Are there any apps to order food from Panera Bread Tacoma?
Yes, you can order using the Panera Bread app available on the Apple App Store or online through their website for Rapid Pick-Up or delivery.
What nearby shopping options are close to Panera Bread Tacoma?
Nearby shopping places include Claire's (fashion accessories and clothing), Jewelry Dr (jewelry and fashion accessories), and Spencer's (clothing and gifts).
Are there any interesting dining options close to Panera Bread Tacoma?
Yes, close dining options include Jollibee (fast food), L&L Tacoma Mall (Hawaiian and poke restaurant), and Kura Revolving Sushi Bar (Japanese and Asian cuisine).
What nearby entertainment or unique stores can I visit after eating at Panera Bread Tacoma?
You can visit Build-A-Bear Workshop (toy and hobby shop), Pokémon Center (hobby shop), and Uncle's Games (toy store) for fun and shopping.