Panera Bread

3.9
1137 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Tacoma is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4502 S Steele St, Tacoma, WA
98409, United States

Hours

Reviews

3.9
1,137 reviews
5 stars
546
4 stars
254
3 stars
118
2 stars
79
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and mistakes with orders, leading to frustration.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others experienced cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which detracted from the dining experience.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were noted for being unprofessional or dismissive.

Menu Availability

Customers expressed disappointment over unavailable menu items and inconsistent portion sizes.
  • LG
    Lindsay Gray
    1 day ago
    1.0
    I placed a to-go order & scheduled it literally 2-3 hrs in advance. It was only for 2 ceasar salads. My pick up time was supposed to be at 8:30pm. I showed up at 8:20, went inside & sat down right by the pickup area & saw my name on their screen. Screen shows people's names & their order & next to it, it says "preparing" or "order is ready." Anyways, at least a DOZEN people had come in & got their food before mine! I sat & watched them make sandwich after sandwich which takes longer than whipping up two salads. Anyway, I didn't get my order until 17 minutes PAST the pickup time of 8:30, I got it at 8:47!! Absolutely UNACCEPTABLE!! Especially since I placed it hours in advance! Terrible experience! I got an email that said they gave me a $2 off coupon on my next order. $2 off, for having my order 17 minutes late is a joke & I honestly should have gotten my meal free at that point. Would NOT recommend ever going to this location, & I will NOT be going back! DO BETTER!
  • BL
    Bob Lewis
    Jan 5, 2026
    3.0
    The food definitely varies from location to location. The Tacoma Mall location was not up to par. My Philly Cheese Steak was probably the worst I've ever eaten & I have tried quite a few Cheese Steaks at various places and this one was not good at all.
  • DR
    Deanna Rivera
    Jan 4, 2026
    1.0
    No clean tables. Disgusting poop smeared bathroom. Hardly anyone working and obviously overtaxed. Self service kiosks? Really? At these prices? Crappy sandwich prep. Waited too long. Seriously terrible experience.
  • MH
    Michael Harbeson
    Dec 23, 2025
    1.0
    It took over an hour for them to deliver my food and it was cold
  • SN
    SARAH NIX
    Dec 22, 2025
    5.0
    Excellent customer service from David! Delivery order had to be changed due to soup being out of stock. David was helpful with a substitution and also included a friendly note!

Frequently Asked Questions About Panera Bread

Does Panera Bread Tacoma accept reservations?

No, Panera Bread Tacoma does not accept reservations.

What are the operating hours for Panera Bread Tacoma?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.