Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
4,501 reviews
5 stars
1,378
4 stars
933
3 stars
921
2 stars
381
1 star
888
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, received significant criticism, with reports of dirty conditions.
Food Temperature
Numerous reviews mentioned receiving cold food, with some customers expressing dissatisfaction with the quality and freshness.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and for in-store orders, leading to frustration.
- DRDonald RotenNov 5, 20251.0Seems like every McDonald's has the same thing in common make your customers wait until they even acknowledge you.
- ATAndrii TNov 2, 20254.0Overall, the place seemed pretty good to us. We ordered food inside, and it came out pretty fast. The food was generally good quality, but the coffee didn’t taste great. Is it really that hard to make it taste better, or at least let people add different flavored creams themselves like they do at gas stations or 7-Eleven stores?
- RMRaphael MercierNov 1, 20252.0Filthy washroom. Slow service. Non-functional self-checkout machines. Happy workers though.
- SSSPKFOXOct 30, 20252.0Gotta be one of the worst mcdonalds in the state tbh. The drive through line is min 10-15 min no matter what. Food is mid. Service is nice though
- DADonna AndrewsOct 30, 20253.0Ordered and paid for 2 apple pies with our meals. Was informed at pickup window they were out of apple pies. Was offered pumpkin pies instead. When we declined and as a n
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Tacoma, WA?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery and curbside pickup options?
Yes, they offer delivery, curbside pickup, same day delivery, and no contact delivery services.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru that is open 24/7.
Where is this McDonald's located?
The McDonald's is located at 10417 S Tacoma Way, Tacoma, WA 98499, USA.
Is there WiFi available at this McDonald's?
Yes, WiFi is available at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Starbucks for coffee, The Captain Crab for seafood dining, or the Great American Casino Lakewood for entertainment.
Are there convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven and 76 gas station are located nearby, helpful for quick errands before or after your visit.
How can the nearby I-5/SR-512 Park & Ride station help customers visiting McDonald's?
Customers can use the I-5/SR-512 Park & Ride for convenient parking or transit options when coming to this McDonald's location.