Jimmy John's

3.8
538 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3411 S 23rd St, Tacoma, WA
98405, United States

Hours

Reviews

3.8
538 reviews
5 stars
258
4 stars
112
3 stars
53
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the sandwiches, others experienced issues such as food poisoning and incorrect ingredients.

Delivery Problems

Many reviews highlighted significant delays and issues with delivery, including unavailability of drivers and canceled orders.

Cleanliness Concerns

Several customers noted cleanliness issues in the restaurant, including unsanitary conditions and unprofessional behavior from staff.

Inconsistent Experience

Overall, customer experiences varied widely, with some praising the food and service while others expressed disappointment.
  • TB
    Tracey Barbee
    Dec 12, 2025
    5.0
    Order was prefect and fast right during lunch time
  • MM
    Madison Maldonado
    Nov 30, 2025
    1.0
    Got food poisoning from this location today. Service was also pretty bad and the worker seemed like she didn’t even want to be there.
  • EN
    Esther Nielsen
    Nov 8, 2025
    3.0
    I ordered online and the app said they had received my order. I went in 15 minutes later and told my food would be started when the queue came up. 20 minutes later, still no notice on the app my food was ready. I went back to the counter and then they had my food. The app should have been triggered my food was ready. To wait 35 minutes for food ordered on the app was not okay.
  • PK
    Phoenix Kenny
    Oct 13, 2025
    5.0
    The dessert was plated nicely.
  • SH
    Sarah Howells
    Sep 3, 2025
    1.0
    This place is part of the problem. Donating to Rump. They go a little kookoo if you try to build your own. An 8" sandwich, 2 small chips and a .5 ounce potato salad for $23. I feel dumber.