Customer Service
Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
The restaurant's advertised 'freaky fast' service is inconsistent, with numerous complaints about long wait times for both in-store and delivery orders.
Food Quality
Overall, the food quality is generally well-received, with many customers enjoying the sandwiches, though some reported issues with freshness and preparation.
Pricing
Several reviews mention that the prices are considered high, which affects customer satisfaction.