Business Details
About
Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Location
Hours
Reviews
4.2
225 reviews
5 stars
130
4 stars
51
3 stars
18
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff friendly and attentive, while others reported rudeness and lack of acknowledgment.
Product Quality
Inconsistent quality of smoothies; some customers enjoyed the flavors, while others complained about tasteless drinks and poor preparation.
Pricing
Many customers felt the smoothies were overpriced, especially given the quality and portion sizes.
Cleanliness
Concerns about cleanliness, with reports of crumbs on the floor and unsanitary conditions.
Wait Times
Frequent complaints about slow service and long wait times, even when the store was not busy.
- PLPearl LeeOct 16, 20251.0My boyfriend and I came here to use our offer from T-mobile and we were pretty much ready to order. There was a customer in front of us but that was fine as it seemed like they were just about done. Once it was my turn, I went up and the cashier didn't really greet me or offer any comfortable service. I told her that I wanted an Electric Ice large with no ice. Now after she took my order, my boyfriend stepped up to get his order in but was not told that she would be right back or if he could wait. He was just standing there for almost 15-20 minutes without any acknowledgement. He would try making eye contact but to no avail. This was frustrating as we had stuff we needed to do and the lack of professionalism was even more annoying. It wasn't as if they were busy either. Once the same cashier gets back to my boyfriend, she doesn't apologize or anything but just stares at him. He gives her his order and they make it within 5-8 minutes. Not sure if this was their peace offering but it wasn't really worth the long wait, rude service, or the Jamba Juice experience. Now the main reason for this review is my drink that I received. Maybe 40% of my cup is filled with the drink I ordered. I was shocked, I know I asked for no ice and usually I would get maybe 85%-90% of my drink but 60%???? It basically felt like I got a half-assed medium (if even that). You can see in the picture too that it wasn't cause I sipped it. I looked in the cup as soon as I received and was flabbergasted. But with how awful the service was and the dead expressions of the two employees, I just opted to report this to Jamba Juice. Luckily, both my boyfriend and I got a response from the general manager who apologized and offered us a free smoothie on them but I know for a fact that I am avoiding this location at all costs. Absolutely one of the worst service that I've ever received anywhere for no reason. The ambiance is deary as they block out the sun which I get, but maybe do it with some colors? There seems to be crumbs all over the floor. The drinks were just okay.
- JPJahquel PringleJun 28, 20255.0Great. Tried the new watermelon drink and white gummi was pretty good.
- HFHeimer FernandezDec 9, 20232.0I guess the children they have working at the Jamba Juice were too busy to acknowledge we waited at the counter for almost 8 minutes - with a 6 year old child. To management - please train your employees to acknowledge customers when they are waiting, a simple we will be with you shortly will suffice. I will NEVER visit this store EVER again.
- RLRenee Christine LePell-prestonDec 5, 20231.0They raises the prices! Too expensive!
- HAHanae Ben AissaMay 30, 20235.0This is a great place to get a fresh&healthy smoothie!
Frequently Asked Questions About Jamba
What are the Jamba Tacoma Mall location's regular operating hours?
Jamba Tacoma Mall is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Jamba at Tacoma Mall offer delivery and in-store pickup options?
Yes, this Jamba location offers both in-store pickup and delivery services.
Where is Jamba Tacoma Mall located?
Jamba Tacoma Mall is located at 4502 S. Steele St., Ste. #381, Tacoma, WA 98409, USA.
How can I order from Jamba Tacoma Mall online?
You can order online through Jamba's website or app using the links provided on their official menu and ordering URLs.
What type of products does Jamba offer?
Jamba provides freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
What services does Jamba offer to customers?
Jamba offers online ordering, delivery, rewards programs, and gift cards to customers.
Could I visit Jamba and then relax at a nearby spa?
Yes, nearby spas include Diamond Nail 'N Spa, Smart Massage, and Executive Massage, all located close to Jamba for your convenience.
Are there any nearby restaurants I can try before or after visiting Jamba?
Yes, Kizuki Ramen & Izakaya and Charleys Philly Steaks are nearby restaurants you might enjoy visiting before or after Jamba.
Can I visit other retail stores near Jamba Tacoma Mall?
Definitely! Nearby retail stores include Journeys Kidz, Helzberg Diamonds, and Hollister Co., offering clothing, shoes, and jewelry options.
How might I plan a day around Jamba Tacoma Mall taking advantage of nearby shops and services?
You can start at Jamba for a healthy smoothie, then visit nearby stores like LensCrafters for eye care, stop by Hollister Co. for shopping, and unwind at Diamond Nail 'N Spa for beauty treatments, all conveniently located nearby.