Five Guys

4.2
1411 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4027 Tacoma Mall Blvd in Tacoma is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4027 Tacoma Mall Blvd, Tacoma, WA
98409, United States

Hours

Reviews

4.2
1,411 reviews
5 stars
774
4 stars
328
3 stars
168
2 stars
64
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for their taste and freshness, with many noting the quality of ingredients.

Pricing

Several reviews mentioned that the food is considered expensive, with some customers feeling that the prices do not match the portion sizes.

Customer Service

The staff received mixed feedback; while many praised their friendliness and helpfulness, there were also reports of rude service and order inaccuracies.

Cleanliness

There were multiple complaints about the cleanliness of the dining area and bathrooms, with some customers expressing disappointment in the overall hygiene.

Order Accuracy

Several customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.
  • KM
    Kimi M
    Nov 11, 2025
    5.0
    Nothing beats 5 guys! I find the service can vary from locations but it’s never bad. If you want a fresh burger, fresh fries, you cannot beat it. We’ve eaten burgers from all over, from fancy to mcd’s… 5 guys is best. Sometimes I don’t want meat so I’ll get the grilled cheese with peppers and mushrooms and it’s so good. Or just a vegetable sandwich. One of these days I’ll get the bun-less option. It looks delicious!
  • BW
    Brittany Waters
    Oct 10, 2025
    5.0
    My mom and I decided a few weeks ago to try all the fries we could find in order to find the best ones. Our third try was 5 guys and I think we're just going to hand them our imaginary trophy now. Sooo good 😊
  • MS
    Michael Savage
    Oct 4, 2025
    4.0
    I didn't know they were so reasonably priced. But you can feed two people for under 35 dollars. You really only need one large fry for about 3 people. And the Cajun is the way to go. Staff here are great too
  • CP
    Christel Patterson
    Sep 4, 2025
    4.0
    Great huge burgers and fries. Even the little burgers are adult size . A bit pricey for self service.
  • JH
    JUAN Herrera
    Aug 19, 2025
    2.0
    La carne sabía mal 🤮aparte cada producto es por separado un combo te sale en 25 no vale la pena muchas papas 🥔 pero frías 👎no volveré mala experiencia no pude terminar mi hamburguesa de lo mal Que sabia

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.