Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4027 Tacoma Mall Blvd in Tacoma is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for their taste and freshness, with many noting the quality of ingredients.
Pricing
Several reviews mentioned that the food is considered expensive, with some customers feeling that the prices do not match the portion sizes.
Customer Service
The staff received mixed feedback; while many praised their friendliness and helpfulness, there were also reports of rude service and order inaccuracies.
Cleanliness
There were multiple complaints about the cleanliness of the dining area and bathrooms, with some customers expressing disappointment in the overall hygiene.
Order Accuracy
Several customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.
KM
Kimi M
Nov 11, 2025
5.0
Nothing beats 5 guys! I find the service can vary from locations but it’s never bad. If you want a fresh burger, fresh fries, you cannot beat it. We’ve eaten burgers from all over, from fancy to mcd’s… 5 guys is best.
Sometimes I don’t want meat so I’ll get the grilled cheese with peppers and mushrooms and it’s so good. Or just a vegetable sandwich. One of these days I’ll get the bun-less option. It looks delicious!
BW
Brittany Waters
Oct 10, 2025
5.0
My mom and I decided a few weeks ago to try all the fries we could find in order to find the best ones. Our third try was 5 guys and I think we're just going to hand them our imaginary trophy now. Sooo good 😊
MS
Michael Savage
Oct 4, 2025
4.0
I didn't know they were so reasonably priced. But you can feed two people for under 35 dollars. You really only need one large fry for about 3 people. And the Cajun is the way to go. Staff here are great too
CP
Christel Patterson
Sep 4, 2025
4.0
Great huge burgers and fries. Even the little burgers are adult size . A bit pricey for self service.
JH
JUAN Herrera
Aug 19, 2025
2.0
La carne sabía mal 🤮aparte cada producto es por separado un combo te sale en 25 no vale la pena muchas papas 🥔 pero frías 👎no volveré mala experiencia no pude terminar mi hamburguesa de lo mal
Que sabia
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4027 Tacoma Mall Blvd accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Tacoma?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Tacoma offer delivery and takeout services?
Yes, this location offers delivery and in-store pickup services.
How can I order Five Guys food online?
You can order online through their menu at https://order.fiveguys.com/location/five-guys-tacoma/menu or download their app from the Apple App Store or Google Play.
Are there any gluten-free options available at Five Guys Tacoma?
Some sandwiches can be ordered without a bun using a lettuce wrap or bowl. However, buns and certain condiments contain gluten. Cross-contamination may occur, so please check their allergen information.
What are some popular menu items or specialties at Five Guys Tacoma?
Popular items include customizable hamburgers, cheeseburgers, fries cooked in peanut oil, hot dogs, milkshakes, and veggie sandwiches.
What payment methods does Five Guys Tacoma accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys Tacoma family-friendly and accessible?
Yes, they welcome children, have high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
What nearby shopping options are close to Five Guys at Tacoma Mall Blvd?
Nearby shopping includes Sole Perfection Shoes, REI for outdoor gear, Chacos and Saucony shoe stores, Dollar Tree discount store, and Half Price Books bookstore.
Are there other dining options near Five Guys Tacoma for a variety of cuisines?
Yes, options nearby include Jimmy John's (fast food), Happy Teriyaki (Japanese), Pho 38th (Vietnamese), and Red Robin Gourmet Burgers.
How can nearby amenities help customers visiting Five Guys Tacoma?
Customers can combine their visit with errands or recreation since nearby places include a golf instruction center (GOLFTEC Tacoma), mobile phone stores (uBreakiFix, Verizon), and health services like dentists.