Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
1,080 reviews
5 stars
370
4 stars
201
3 stars
151
2 stars
104
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or not meeting expectations, while others praised specific menu items.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and additional charges for items that are typically included elsewhere.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and service areas.
Community Engagement
Some positive feedback noted staff efforts to assist the local community, enhancing the overall perception of the business.
- JBJ BNov 11, 20251.0On Veteran's day they stop their Special Reward for our service members at 2PM. So if a Veteran is working and can't make it to the store in the middle of the work day, it really shows no support for Veterans. Extremely poor support for those that defend this country.
- YYYessireviewsNov 11, 20254.0Good food good service disgusting restaurant
- OJOsiris JenkinsOct 25, 20253.0Great food and ice creme but can you say super expensive? I knew you could. And makes you wonder where the money goes! Look at my photos attached at the shoddy remodel that was done! Oh dont paint down there. No one will see!!
- ASArt SmithSep 23, 20251.0Poor Customer service, Partner went in 9/22/25 after getting Groceries @ Winco. He had Rode his Bike Down with his Back Pack on. Woman at Counter totally ignored him for 20 minutes. She kept going back and forth to office. He left extremely upset, said we will never go to this Location again. Very sad as we always had had good service in the 12 years we have lived near this Location.
- DGDavid GayAug 23, 20254.0Okay. Not the best,but you can eat it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, and signature shakes.
Where is Dairy Queen Grill & Chill located?
It is located at 1925 S 72nd St, Tacoma, WA 98408-1240, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday through Thursday from 10:30 AM to midnight, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to midnight.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly with booster seats, high chairs, and welcomes children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/6490.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available at this location.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Red Lobster, Shari's, Olive Garden, Famous Dave's Bar-B-Que of America, and Subway, offering a variety of cuisine options.
Are there other ice cream shops near Dairy Queen Grill & Chill in Tacoma?
Yes, another nearby ice cream and fast-food restaurant is also named Dairy Queen.
What entertainment or shopping options are near Dairy Queen Grill & Chill?
Nearby, you can find Tacoma Place Shopping Center for shopping and LA Fitness for gym and sports recreation.