Dairy Queen Grill & Chill

3.3
1094 reviews
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Business Details

1925 S 72nd St, Tacoma, WA
98408-1240, United States
(253) 472-1200
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1925 S 72nd St, Tacoma, WA
98408-1240, United States

Hours

Reviews

3.3
1,094 reviews
5 stars
373
4 stars
202
3 stars
154
2 stars
104
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

Mixed reviews on food quality, with complaints about overcooked items, incorrect orders, and high prices relative to quality.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and service areas.

Pricing Concerns

Customers frequently mentioned high prices for food and additional charges for sauces and extras, leading to dissatisfaction.

Positive Experiences

Despite the negatives, some customers praised the friendly service from individual staff members and enjoyed the ice cream offerings.
  • CJ
    Carmen Johns
    Dec 30, 2025
    3.0
    Good shakes and food is better then most places like McDonald's and Jack in the box dairy Queen is way better
  • DH
    Douglas Hirleman
    Dec 30, 2025
    1.0
    Went to get blizzards for the family for dessert. Mentioned we had someone with a nut allergy and wanted to be sure they used a clean scoop and such. They then said they couldn't serve an allergy. We said just forget that one and moved on with the order, only for them to say that they couldn't serve us at all because we mentioned an allergy. Honestly seemed like pure laziness, and they didnt want to make the order because it was large. Absolutely terrible service, and wont be back. Restaurant is often never very clean as well.
  • SA
    Sara Awadjie
    Dec 30, 2025
    1.0
    Went here to get my whole family blizzards. Went to order one of them and asked for a clean scoop because of a nut allergy. Was informed because I mentioned a nut allergy even though it’s not my allergy I could not be served at all there. When did this become a thing because I have been here before asking for a clean scoop and still been served?!
  • LC
    Larry Coachman
    Dec 28, 2025
    1.0
    Why was my hamburger microwaved.... Also 99 cents for dipping sauce is crazy. And 99cents for a spoonful of peanuts is also ridiculous
  • ZB
    Zack Baker (Shawna baker)
    Dec 19, 2025
    1.0
    I ordered 2 BBQ chicken baskets to go. Drove all the way home to find my order is short pieces of chicken and has no BBQ sauce on it at all. I call to talk to the manager about it because i am busy and cant go back tonight. They tell me that they will not replace the food unless I bring all the food back and the receipt tonight. That's insane. They messed up my food and I call to ask them about it, the so called night manager gets rude with me and hangs up on me too.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, and signature shakes.

Where is Dairy Queen Grill & Chill located?

It is located at 1925 S 72nd St, Tacoma, WA 98408-1240, United States.