Customers reported inconsistent food quality, with some experiencing undercooked or cold items, while others enjoyed their meals.
Service Experience
Service quality varied significantly; some praised the friendly staff, while others reported long wait times and rude interactions.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and bathrooms, with some customers expressing concern over unsanitary conditions.
Pricing
Many customers found the prices to be high for the quality of food received, with some feeling that the value did not meet their expectations.
KP
Kris Porter
Jan 3, 2026
1.0
Only thing warm was the cheese curds. The frys looked like they had been sitting all day the burger looked like it was put together by a blind person. Do better! Staff was nice tho that was it.
BH
Brenna Habib
Dec 26, 2025
1.0
The staff was pleasant and the dining area was clean. Came for lunch on Christmas Eve (chicken tenders with gravy) and spent that entire night with horrible food poisoning - didn’t sleep at all - and all of Christmas Day recovering from a fever from the infection. Had to postpone Christmas dinner. Should have known to stick with the dairy only from Dairy Queen. Food safety standards are definitely not up to snuff here.
MC
Monique Clough
Nov 30, 2025
1.0
Service was great but food was terrible. Cheese curds and onion rinds not cooked all the way still oily and gooey . Need to tran people to cook better instead of standing around talking doing nothing productive. Also didn't have a baby changing table in bathroom
AB
Andrew Brooks
Oct 10, 2025
2.0
They forgot my gravy for a chicken strip basket. A bad day made worse due to the lack of the most important thing in a chicken strip basket. The sauce.
BE
Barry Elzea
Sep 5, 2025
2.0
This place has really gone down hill....good for a blizzard still
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the location is family-friendly and provides booster seats, high chairs, and welcomes children.
Can I order Dairy Queen Grill & Chill's food online?
Yes, you can order online for pickup through their official website's ordering page.
Are there restrooms available for customers at Dairy Queen Grill & Chill?
Yes, the location has restrooms available for customers.
What special treats are Dairy Queen Grill & Chill known for?
They are known for their Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and custom ice cream cakes from DQCakes.com.
What popular places are near Dairy Queen Grill & Chill?
Nearby popular places include Subway for sandwiches, Safeway grocery store, and Pho Linh Vietnamese restaurant.
How can I combine a visit to Dairy Queen Grill & Chill with local shopping?
You can enjoy a meal or treat at Dairy Queen and then visit nearby stores like Safeway for groceries or Calico Threads for fabric and crafts.
Are there health or service-related businesses close to Dairy Queen Grill & Chill?
Yes, Tacoma Smiles Dentistry and Soundview Veterinary Hospital are close by, making it convenient for appointments before or after your Dairy Queen visit.