Chipotle Mexican Grill

Reviews

• MR

  Maria Rodriguez

  3 days ago
  1.0
  Location is always filthy. Workers not wearing gloves, food everywhere on the floors. Drive a few miles down the road and go to the Lakewood location. At least they are clean.
• NS

  Nitro Soggy

  5 days ago
  1.0
  Food is always great but staff is absolutely horrible. Always has attitude with one another, especially the individual with colored hair and glasses. Half the time if you order through chipotle lane the staff hands you your food and slams the window without saying a word. Needs serious attitude adjustments, food is great though
• DR

  Dan Rhein

  Mar 5, 2026
  5.0
  Chipotle is pretty consistent and good. On this visit, I might have met a new young woman working today. Super sloppy bowl. Sour cream was spilling everywhere. This won’t change my love of Chipotle. I’ll ask for cleaner service. Also - it was about 2 pm. Not rush hour.
• JD

  Joe Devine

  Feb 21, 2026
  5.0
  Chipotle almost always has generous serving sizes. Choose burrito, taco, bowl or salad, then mix/match, protein, rice, veggies (optional), cheese and sauce = delicious meal. This location has ample seating with large windows to check out the surroundings, if you want to. Servers were quick and friendly. Lots of parking.
• KK

  Kat Kanzler

  Feb 7, 2026
  2.0
  The short story: They left out my corn and replaced it with tomato salsa which I had to pick out. I was not happy with the support I received in the app in response. The long story: I love Chipotle but was left very disappointed after tonight. I ordered a burrito bowl with extra corn through the app and my husband picked it up through the chipotlane. I was on the phone with him the whole time so I heard how polite the service was. Our order was over 10 minutes late which was fine, they were busy and they apologized that it took so long. What I had an issue with was that not only did my bowl not have any corn, let alone extra, that corn was replaced by the fresh tomato salsa. I can’t eat raw tomatoes and onions so I had to pick all of them out which was very difficult. I went to the Chipotle app to get help with my order and report the missing ingredients. The only option was to communicate with a bot and choose provided answers. I was offered a reward for a free drink that expires within a certain timeframe. That’s it. Then the chat automatically closed and kicked me out. I didn’t feel like that was an adequate solution at all. I think that a refund or a reward for a free burrito bowl in the future would have been more fitting. This may sound silly but I was really looking forward to that corn, hence the request for extra. Like I said, the people who worked there were very nice but it seemed like they were understaffed which led to the oversight. My issue isn’t with them but with Chipotle understaffing and offering bad customer service through their app

Frequently Asked Questions About Chipotle Mexican Grill