Chipotle Mexican Grill

3.8
257 reviews
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Business Details

15211 Pacific Ave S, Tacoma, WA
98444, United States
(253) 550-1881
https://locations.chipotle.com/wa/tacoma/15211-pacific-ave-s?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4312
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About

Mexican Restaurant
Chipotle Spanaway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15211 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

3.8
257 reviews
5 stars
133
4 stars
43
3 stars
23
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh and flavorful, but many also reported issues with portion sizes and food temperature.

Customer Service

While some staff members received high praise for their friendliness and helpfulness, numerous reviews highlighted poor service, rudeness, and lack of attention from employees.

Cleanliness

Several customers noted cleanliness issues in the dining area and food preparation areas, with some describing the restaurant as dirty.

Order Accuracy

There were multiple complaints about incorrect orders and inconsistent portion sizes, leading to customer dissatisfaction.
  • IP
    ivana perez
    2 days ago
    1.0
    A woman gave me and my husband our order at around 1:34pm through the chipotle lane. She was very rude, and didn’t even greet us when received our order. My husband said thank you, and she closed the window without even saying anything back. Management needs to speak to employees on basic mannerisms. If you feel like you don’t owe basic mannerisms, then maybe you shouldn’t work in the food service industry. It’s common sense to SERVE people and be kind.
  • AS
    Alyssa Stanio Stanio
    5 days ago
    5.0
    My best friend and I stopped in this location. We got greeted by the sweetest girl named Alana. She had us try a little of the steak and that alone convinced us to try it. She was so helpful and friendly. Haven't been to Chipotle in 5 years but will definitely frequent it now. GIVE THAT GIRL A RAISE FOR THE WORK ETHIC ALONE
  • LH
    Linda Hawkins
    Dec 14, 2025
    5.0
    I love e this food! Friendly staff also.
  • DD
    Denise Dunn
    Dec 6, 2025
    5.0
    Who ever made the chips and guacamole today make them exactly like that forever! Best guacamole ever and the chips were perfect!
  • DD
    dillomano
    Dec 3, 2025
    1.0
    The whole staff apparently doesn’t know the difference between Carnitas and Carne Asada. Ridiculous I even asked and she told me it was Carnitas.. my receipt even says Carne Asada.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Spanaway?

Chipotle Mexican Grill in Spanaway is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Spanaway located?

It is located at 15211 Pacific Ave S, Tacoma, WA 98444.