Chipotle Mexican Grill

3.8
251 reviews
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Business Details

15211 Pacific Ave S, Tacoma, WA
98444, United States
(253) 550-1881
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Spanaway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15211 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

3.8
251 reviews
5 stars
131
4 stars
42
3 stars
22
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh and flavorful, but many also reported issues with portion sizes and food temperature.

Customer Service

While some reviews highlighted excellent customer service experiences, others noted rude staff and poor service, particularly during busy times.

Cleanliness

Multiple reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

Several customers expressed frustration with incorrect orders and inconsistent portion sizes, particularly with online and delivery orders.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the ambiance while others felt the staff's demeanor was uninviting.
  • JS
    jossway s
    Nov 3, 2025
    1.0
    Portions are not consistent and employees need to make sure they are changing gloves. After going in a ND out the walk in refrigerator.
  • JJ
    Jonesy
    Oct 28, 2025
    5.0
    Great post-workout bite with generous protein servings. Keep seeing reviews about online orders this and that, just go inside. Crew is chill even during rushes, never had a single issue. Thank y’all
  • DR
    Dan Rogers
    Oct 27, 2025
    4.0
    Good food nice kids
  • GC
    giovanni Cortez
    Oct 25, 2025
    1.0
    Portions are small, nothing like as advertised. Very slow workers. I would try a different location.
  • FP
    Felicia p
    Oct 23, 2025
    5.0
    I am leaving this review for Ellee. Thank you for your excellent customer service ina world where it's hard to find!! You are appreciated more than you know. I eat there often and today was different. I felt welcome and had a great experience. Keep up the good work!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Spanaway?

Chipotle Mexican Grill in Spanaway is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Spanaway located?

It is located at 15211 Pacific Ave S, Tacoma, WA 98444.