Chipotle Tacoma Mall RELO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally enjoyed the food, noting it was fresh and flavorful, but there were complaints about portion sizes and inconsistencies in ingredient amounts.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with online orders.
Cleanliness
Several customers reported unsanitary conditions in the dining area and food preparation areas, with some mentioning dirty tables and food lines.
Management Concerns
There were multiple complaints regarding management's handling of customer issues, with some customers feeling dismissed or poorly treated.
EG
Elizabeth Gower
Jan 2, 2026
5.0
Very good food.
ML
Miss L
Dec 26, 2025
1.0
DO NOT ORDER ONLINE
The burrito was tiny and had maybe 4 pieces of chicken
HM
Hannah McVay
Dec 19, 2025
5.0
BEST EXPERIENCE EVER!! I was having a horribly stressful week and to top it all off I pick up ordered for the wrong location. Instead of me having to drive there even though I was in a rush, the sweetest lady made a new order for me at this location. I am so thankful to her for making my week better. ♥️ I order from here all the time and it’s nice to have them care.
MS
Macie Sweatman
Dec 18, 2025
2.0
How do they run out of stuff so bad. They ran out of chicken before 6pm… And we only had 2 people in front of us in line but it took like 20 minutes to get food.
CV
Christin Varner
Nov 16, 2025
1.0
Very disappointed.. I waited over an hour ordering delivery through the website. The delivery driver gave me the wrong order a different persons name. I gave it back saying that it was incorrect so he said he would be back. Safe to say he didn’t come back. It is just very disappointing there is nothing to mediate the problem. I am very hungry at work now 😞
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Tacoma Mall RELO offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at Tacoma Mall RELO?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Tacoma Mall RELO located?
It is located at 4301 S Steele St, Tacoma, WA 98409, USA, in the Pierce sublocality.
How can I order food online from Chipotle Tacoma Mall RELO?
You can order online via https://order.chipotle.com/ or using the Chipotle mobile app available in the Apple App Store.
Does Chipotle Mexican Grill offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact phone number for Chipotle Mexican Grill at Tacoma Mall RELO?
You can reach them at +1 253-777-1711.
Are there any nearby restaurants to Chipotle where I can visit after my meal?
Yes, nearby you can find Jersey Mike's Subs for sandwiches, Baskin-Robbins for ice cream, Buffalo Wild Wings for American fare with a bar, MOD Pizza, Cinnabon for desserts, and What The Pho for Vietnamese food.
What nearby retail stores can customers visit after dining at Chipotle?
After your meal, you can shop at places like Pier 1 Imports for furniture, Finish Line inside Macy's for shoes, GameStop for video games, Sephora for beauty products, Zumiez for clothing, and Kohl's department store.
Are there any nearby telecommunications or service providers near Chipotle Tacoma Mall RELO?
Yes, Xfinity provides internet and television services nearby, along with T-Mobile and Sprint Store for mobile phones and telecommunications needs.
How can customers stay connected with Chipotle Mexican Grill Tacoma Mall RELO on social media?
You can follow them on Instagram (@chipotle), Twitter (@ChipotleTweets), Facebook (ChipotleTacomaMallRELO), LinkedIn, Pinterest, and YouTube for updates and promotions.