Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
254 reviews
5 stars
123
4 stars
52
3 stars
22
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the deliciousness of the cheesesteaks and other menu items, several reviews highlighted issues with food quality, including undercooked items, soggy fries, and incorrect orders.
Service Speed
Customers frequently noted long wait times for their orders, with some reporting waits of over 30 minutes, even during busy periods.
Customer Service
Feedback on customer service was mixed; while some staff members were described as friendly and attentive, others received criticism for rudeness and lack of assistance, particularly in resolving order issues.
Pricing Concerns
Several customers expressed dissatisfaction with the value for money, feeling that the food did not justify the prices charged.
Cleanliness and Atmosphere
The food court setting received criticism for cleanliness and atmosphere, with some customers noting unsanitary conditions and a lack of ambiance.
- AGAlexander GellersonNov 6, 20255.0Charleys does have the best cheesesteaks,and staff
- ABAvery BradbyOct 28, 20255.0Food was good employees were quick and service was great chris and Josh are the best
- WMWhite MochaOct 26, 20255.0The cashier was really kind and attentive. Her name is Gabriela
- GGGeoffOct 20, 20252.0I believe this will be our last time eating at Charley's. The food isn't good enough for the prices. Wife ordered the old school cheese steak and there was hardly any steak and I ordered lemon pepper wing combo and I honestly think we could of made better at home.
- PAParish AdonisOct 20, 20255.0the food was really great Destiny was a pleasant cashier. I recommend the chicken teriyaki its life changing
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Tacoma Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours show they are closed all week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is currently not available since all drive-through hours are closed.
Can customers pick up orders at Charleys Cheesesteaks?
No, pickup service is not available because the pickup hours indicate that it is closed every day.
Are takeout options available at Charleys Cheesesteaks?
Takeout options are currently unavailable, as the takeout hours are marked closed throughout the week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4502 S. Steels St., #46, Tacoma, WA 98409, USA, inside Tacoma Mall.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
What are some food options near Charleys Cheesesteaks in Tacoma Mall?
Nearby food options include Ruby Thai Kitchen for Thai cuisine, MOD Pizza for fast pizza, Sip and Spoon for bubble tea and smoothies, Villa Pizza, and Menchie's Frozen Yogurt for desserts.
Are there any stores near Charleys Cheesesteaks that offer mobile phone services or repairs?
Yes, Cellairis and Cellaxs Phone Repair are nearby stores offering mobile phone sales and repair services at Tacoma Mall.
What are some entertainment or shopping options customers can explore near Charleys Cheesesteaks?
Customers can visit GameStop for video games and toys, JD Sports for shoes and sports gear, Hollister Co. and PacSun for clothing, as well as Styles by Lanaya for beauty services, all located near Charleys Cheesesteaks.