Arby's

4.0
983 reviews
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Business Details

15021 Pacific Ave S, Tacoma, WA
98444, United States
(253) 924-9801
http://www.arbys.com/locations/us/wa/tacoma/15021-pacific-ave-s/store-6097
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15021 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

4.0
983 reviews
5 stars
443
4 stars
280
3 stars
120
2 stars
54
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and issues with order accuracy.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and inconsistent quality.

Staff Performance

Feedback varied on staff friendliness and professionalism, with some praising individual employees while others noted a lack of motivation and poor customer service.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty tables and unsanitary conditions.

Pricing Concerns

Several customers expressed that prices have increased, making the food feel less worth the cost.
  • JW
    Jonathan Woelfle
    2 days ago
    2.0
    We didn't get napkins or any condiments with our order. Wasn't even an option on the app to order it. Why we would need to order napkins to begin with is weird, but if we needed to they should at least have the option.
  • JJ
    Jim Boylan, Jr
    Dec 9, 2025
    3.0
    Typical Arby's.
  • TT
    Ty
    Nov 17, 2025
    1.0
    Every time I go here their "system is down"
  • MB
    Mrs. Blough
    Nov 7, 2025
    1.0
    Ordered a classic with extra cheese sauce . Got home with my order and was dry with no cheese sauce. Come on do better. 2 times this week they screwed up my order dad when you have to check your food
  • RL
    Rebecca Lee
    Oct 28, 2025
    5.0
    The new Turkey Club is worth every penny. I definitely would recommend it!
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