Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on staff friendliness is mixed; while many customers praise the friendly service, several reviews highlight instances of rudeness and poor customer interactions.
Drink Quality
Overall, customers enjoy the drinks, with specific mentions of favorites like mochas and sugar-free options, though there are complaints about incorrect orders.
Wait Times
Customers frequently express frustration with long wait times, particularly during busy hours, impacting their overall experience.
Atmosphere
The atmosphere is generally described as upbeat and friendly, contributing positively to the customer experience.
Training Issues
Several reviews indicate a lack of training among staff, leading to mistakes in orders and customer service.
RC
Raya Confetti
Oct 11, 2025
5.0
The staff is always so friendly. My coffee was absolutely perfect . Good job 😁
KK
Kim
Oct 8, 2025
3.0
Its alright. Just like any other coffee shop, less variety and pretty basic. If only they sold LOTUSES. Their customer service is mostly okay, most are friendly- I’ve only had one encounter with a rude person working. If you’re not able to answer questions politely, customer service is not for you.
MS
Maggie Sexton
Aug 14, 2025
5.0
Every Dutch Bros I got to is always amazing!!!
AA
Annie
Jul 26, 2025
5.0
El café es delicioso y la amabilidad de los chicos que atienden excelente , siempre están dispuestos a ayudar y son muy sociables...muy buen servicio
ZZ
z
Jun 13, 2025
1.0
I bought drinks worth so much money and the guy didn’t even offer me to scan my code for points, and after I asked I got ignored.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the typical hours of operation for Dutch Bros Coffee in Sunnyside?
Dutch Bros Coffee in Sunnyside is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dutch Bros Coffee located in Sunnyside, WA?
Dutch Bros Coffee is located at 2630 Yakima Valley Hwy., Sunnyside, WA 98944.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks, so it’s best to check locally.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I order Dutch Bros Coffee drinks ahead of time or get curbside pickup?
Yes, they offer curbside pickup but do not provide delivery themselves. You can order ahead via their app or online to customize and expedite your order.
Does Dutch Bros Coffee have a rewards program or app benefits?
Yes, by downloading the Dutch Bros app, you can earn points on purchases, customize orders, and receive a free drink on your birthday.
What nearby places can I visit around Dutch Bros Coffee in Sunnyside?
Nearby places include Tractor Supply Co. for hardware and outdoor gear, Best Driving Academy LLC for driving lessons, and Columbia Electric Supply for building materials.
Are there nearby dining options close to Dutch Bros Coffee?
Yes, close by you can find China Buffet for Chinese cuisine, Taco Bell for fast food, Carl's Jr. for burgers, and Pizza Hut for pizza.
What fitness or recreational facilities are near Dutch Bros Coffee?
Planet Fitness and CrossFit Lower Valley gyms are nearby, as well as Adams Wonderland playground and event planning services for family fun.
How does Dutch Bros Coffee support its community?
Dutch Bros Coffee engages in annual giveback campaigns and local charity events to make a difference one cup at a time.