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Wendy's

4.0
(1990 reviews)

Business Details

9114 Newport Highway, Spokane, WA
99218, United States
(509) 465-1569

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9114 Newport Highway, Spokane, WA
99218, United States

Hours

Reviews

4.0
1,990 reviews
5 stars
946
4 stars
552
3 stars
261
2 stars
75
1 star
156

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.

Speed of Service

Customers experienced long wait times, especially during busy hours, leading to frustration.
  • SS
    Sandra
    Feb 20, 2026
    1.0
    It's was horrible the burger was torn ice cold the manager yelled at us screamed and then one of there employees refused to give us mayo on the Jr bacon cheese burger saying we said no mayo when we wanted mayo we said it clear and clearly there Manger failed at her job by not listening to the people and the bacon is way to hard
  • 11
    1Phaite
    Feb 7, 2026
    5.0
    Wendys, yes! Still have some really great burgers! A lot of fast food chains have have declined in quality, not this one. Very friendly drive through, too. Highly recommend 👌
  • DM
    Dennis Migala
    Feb 6, 2026
    3.0
    Food is good but it takes 12-15 minutes when ordering something simple online.
  • LL
    Lifted
    Jan 23, 2026
    1.0
    To The older woman with braces working the drive through window at 7:45 am, you need to learn some customer service I was mid sentence and you slammed the window in my face. I made sure you got the same energy back, no one told you to be 50 and work fast food at 8am. Absolutely rude, maybe throw a smile in there too for good measure! 😅
  • FM
    Fly MA
    Jan 22, 2026
    5.0
    Friendly, quick, good food, clean

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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