Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,981 reviews
5 stars
941
4 stars
552
3 stars
258
2 stars
75
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in freshness and temperature, with cold or poorly prepared items being a common complaint.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and lack of support for staff, which negatively impacted customer service.
Positive Staff Recognition
Despite the overall negative feedback, some customers praised individual employees for their helpfulness and friendliness, indicating that there are dedicated staff members.
- RHRoss HosseinpourJan 3, 20261.0Even on a slow night they can’t get an order right. If you are looking for 3/5 of your order being correct then this is your place.
- CBChris BellardiJan 1, 20265.0Got there 10 minutes before close on New Years and all staff were very kind. Food was great 👍
- DMDawn McPheeDec 28, 20255.0Their door dashes are always ready when I walk in!
- AAAndreaDec 14, 20251.0Yikes. This place has seriously gone downhill. This isn’t a one-time issue. I previously gave the benefit of the doubt, assuming it was an off day. That was my mistake. Same pattern again: ordered through the drive-thru, told to pull around, waited 15 minutes, and received cold food with even colder service after having to go inside to retrieve our order. The manager’s attitude remains the most consistent factor. Eye-rolling, dismissive behavior, and a clear sense that customers are an inconvenience rather than the reason the business operates. Disappointing experience, repeated. Pattern confirmed. Expectations missed. Corporate may want to take a closer look at this location.
- SDSnoopy DoopyDec 12, 20251.0Bruh I wanted the snickerdoodle frosty do you notice the lack of crumbs and they gave me? like two crumbs rums on top lol
Frequently Asked Questions About Wendy's
Is Newport Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's located at 9114 Newport Highway still open?
Yes! This Wendy's location is open daily and committed to serving quality food.
What are the drive-through hours for Wendy's at Newport Highway?
The drive-through is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served with a variety of combos, sandwiches, coffee, and sides available.
How can I order food from Wendy's online?
You can place orders via the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have a drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Are there nearby fast food options other than Wendy's?
Yes, nearby fast food restaurants include McDonald's and Burger King, providing more dining choices close by.
What nearby places can I visit after dining at Wendy's on Newport Highway?
You might want to check out Lebanon Deli & Grocery for shopping or visit SUPERCUTS for a quick haircut.
Is it easy to access Wendy's via local automotive services nearby?
Yes, there are several nearby automotive services including Take 5 Oil Change and Wendle Ford, helpful if you need car maintenance before or after your meal.
How can I provide feedback about my experience at Wendy's Newport Highway?
You can contact Wendy's Customer Care team through their Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey online.