HN
heather nine
Oct 17, 2025
Went to Subway at this address 4100 S Cheyney Spokane Rd Suite A, they were out of almost everything, no wheat bread, no cheese bread, no cucumbers, no BBQ sauce, no lids, no straws, no napkins where customers could get them, no turkey, no olives, lettuce was wilted. Asked for a discount due to being out of numerous things, she said she could not do that, but I could call manager, Angel, on Monday. When I called Angel he said he would give us free meals with sandwiches, chips, and drinks next time we were in Spokane, since we live over 2 hours away. He took my name and said he would write it down and just tell them when we come back. A month later, we came back to get free meals and then Angel told us he could only give us X1, six inch sandwich. Very rude, condescending. While they argued with us, x5 other customers left. Back in the day, the customer was always right. Will NEVER go there again. Oh and no paper towels in bathroom.
RH
Raymond Hohnholz
Sep 16, 2025
I visited the Subway located at 4100 Cheney Spokane Rd Suite A, Spokane, WA 99224 around 11 AM this morning. Unfortunately, my experience was extremely disappointing.
While I was placing my order, a young woman behind the counter was chatting with another young woman who appeared to be a customer but took her order to the employee only area. No progress was being made on the other customer’s order, and both kept glancing at me, whispering and giggling. This behavior was unprofessional and distracting, and it prevented the young man who was taking my order from assisting me properly.
After paying, I went to the soda fountain and found there was no ice available. I asked the staff, and one of the young men kindly went to the back to get some ice for me. I filled my cup and left to drive back to the Palouse.
About an hour later, as I was drinking my soda, I noticed something unusual in the cup. I opened the lid and discovered a used plastic glove inside, clearly from the store and most likely placed there when the employee retrieved ice from the back freezer. This was both disturbing and unacceptable.
Initially, I tried to brush it off, thinking maybe I was overreacting, especially given the tense political climate, recent events and the Tee Shirt I had on at the time. But combining the disrespectful behavior, laughing, whispering, delaying service, with finding a used glove in my drink is inexcusable.
Regardless of political views, everyone deserves to be treated with basic human decency. The way I was treated by all three employees today was completely unacceptable. I called three times to talk with someone. Each time, the phone picked up and then immediately hung up.
The staff at this location displayed serious lapses in professionalism, hygiene, and customer service. I strongly urge management to investigate this matter, as this store is not meeting even the minimum standards expected of a food service establishment.
午餐优选
AW
Amber Woods
Aug 30, 2025
Tasty food and helpful service
C3
Cody Cost 333
Aug 24, 2025
I will never come back to this Subway again. I have tried three times in the last month to get a meatball sub I would wait in line until it was my turn and when I ordered every time they said they are out of Meatballs. The excuses they gave me is that they did not have them. Which I found very weird because I went to the subway on the South Hill and they have them every time. 3 Strikes you're out stop. Sad to see because I have been going to Subway since they open their first location in Spokane. Highly recommend to visit any other location.