Subway

Reviews

• AA

  Ashley

  Nov 16, 2025
  5.0
  I absolutely have to leave review for an employee working at this Subway. His name is Connor and he did a fabulous job. I know the service industry can be daunting, but Connor was amazing.. I showed up right at closing time. In the past, I have got horrible service for doing this. Connor was so sweet. He was welcoming, friendly and seemed happy to help and be working. It was refreshing. Connor made me an absolutely delicious sandwich and made my day. He deserves to get a shout out for his spectacular customer service. Thanks Connor! As for the sandwich and atmosphere, like I said the sandwich was delicious! Subway is somewhat of a delicacy to me now, as I live in the middle of nowhere and have to visit a city to get it. I am almost always very happy with the sandwich I get. Today was no exception. The atmosphere scored poorly because it is completely silent in there. They should put some music on, so while customers are waiting, there isn't that awkward silence.
• MO

  Mister O.

  Oct 29, 2025
  5.0
  Staff at this location are good at customer service and handling customers when busy with in store and online customers. A lot of Subway stores are closing down slowly but surely, but this one is holding strong. They honor the coupons, which is a really nice thing that they do. Everything is expensive nowadays so wherever and whenever we can save money is such a blessing! This Subway I noticed gets a lot of negative reviews but I believe it should receive a lot of good ones, in particular with having the added customer base from the NW Blvd, 5 Mile, and Nine Mile Subways being closed down. It is hard to think of or focus on the positive. COVID really put a damper on anyone willing to get out there and work so let’s applaud those who are out there and serving us, especially when we are rushed or upset or angry already before ordering our food. People in customer service have one of the hardest jobs that receive the least amount of credit and are the “front lines” of each company! Good job Shadle Subway….you have been serving us for many years! Please hang in there and stay strong and serve us for many more years to come! Know that you are appreciated!!
• EB

  Ekaterina Brenner

  Oct 23, 2025
  1.0
  We drove here because of the high rating to grab some food 20 minutes before the Subway would have closed. We were greeted by a young blonde lady, but she helped a family of three. I felt like she was purposely making their sandwiches really slowly, so we had to wait 15 minutes! minutes! When she finally came to us, she said, "Hey, there are five minutes left. I can't help you. I'm sorry." I was speechless. I could tell from her mannerisms that she was exhausted, but why wouldn't she respect my time and inform me 15 minutes ago that she wouldn't be able to help me? She also had a hickey on her neck. I find it disrespectful to show up for work like that.
• MA

  Mary Ahern

  Sep 28, 2025
  5.0
  I had a pleasant conversation with Connor and Ryan while I was in ordering sandwiches for my family just a few short minutes ago. They were fantastic at customer service. Very friendly. Sense of humor. They were working on an online order when I walked in and communicated to me that they would be with me soon.I was very happy with the service I had while waiting for my sandwiches to be ready. 😊
• BM

  Brayana Marsh

  Sep 28, 2025
  5.0
  Ryan was the absolute best and helped us out and hooked us up with the best sandwiches! He was super friendly and the store was super clean and kept. Couldn’t have asked for a better person to make our sandwiches!

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