McDonald's

3.7
2055 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15 S Havana St, Spokane, WA
99202, United States

Hours

Reviews

3.7
2,055 reviews
5 stars
745
4 stars
509
3 stars
405
2 stars
155
1 star
241

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including undercooked items and food poisoning incidents.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during busy hours.

Cleanliness

Customers expressed concerns about the cleanliness of the location, mentioning dirty floors and unsanitary conditions.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
  • CR
    Cierra Robinson
    1 day ago
    4.0
    Anytime I order the pies strawberries and cream at the store they're never on hand they have to put them down. They take twelve minutes or so, why can't you guys just have a couple on hand you sell them so much. They always have apple on hand i'm sorry's like the least favourite of mine and my children's. And I feel like when you pre order online through the app.They should be able to see the order before the person arrives.So that way, if they don't have it ready.They can at least prep it and get it ready.
  • AS
    Alex Sokol
    4 days ago
    1.0
    I have been going here for 5 years or so at this point. Been good, until today. I ate about 60% of a spicy chicken sandwich, which had a terrible chewy texture. I drove back and the manager Preston patronized me when I asked if I can get another one due to the quality, stating I at over 85% so it’s too bad. If you have quality issues don’t attempt to ask for replacement.
  • KS
    kaelynn swedberg
    Jan 5, 2026
    2.0
    They clearly dont know how to read have order a cheese burger 8 times now and every time it has no cheese get better works
  • KS
    Katherine Smith
    Dec 23, 2025
    4.0
    Decent food for the price. Staff was courteous and speedy. Sketchy neighborhood so it's not a place you want to stick around for long despite the building being recently updated. Commercial district, located on one of the busiest streets in town. But there's a lot of crime and drug use in that area, making it uncomfortable to hang out in.
  • HH
    Hamza
    Dec 11, 2025
    1.0
    im never ever eating mcdonald’s again after what happened last night, i went to order in the drive thru and the person on the headset was being disrespectful but i ordered the 5$meal but anyways i take my food and get home and i couldn’t eat half the food, my stomach felt really weird and ended up having food poisoning and now im waking the next day and man it’s awful i couldn’t go to work because of the headache and stomach pain. never again!!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 15 S Havana St, Spokane?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday and Saturday from 6:00 AM to 11:30 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.