McDonald's

3.4
1792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9305 N Newport Highway, Spokane, WA
99212, United States

Hours

Reviews

3.4
1,792 reviews
5 stars
585
4 stars
393
3 stars
325
2 stars
160
1 star
329

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect customizations.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly service while many others noted rudeness and lack of attention from staff.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, with dirty tables and lack of basic supplies.

Speed of Service

Many customers expressed frustration with long wait times in both the drive-thru and lobby, often leading to cold food.

Pricing Concerns

Customers commented on rising prices and perceived value, feeling that the quality of food did not match the cost.
  • SS
    Shelby
    Dec 27, 2025
    2.0
    Whent threw the drive threw and was not asked what we would like after 5 min after someone finally said somthing it was a lady who didn't seem to be paying attention to are order she rung it up wrong and also would randomly stop talking to us and move on it made it very had to order and ended up taking 20 min in the drive threw wile 5 cars passed us in other drive threw lane
  • AJ
    Abbie Johnson
    Dec 23, 2025
    1.0
    Everytime my husband and I go to this specific location they always mess up our orders. Today my husband went and tried to get us sausage and biscuits with NO cheese, instead we got EGG AND CHEESE BISCUITS. We are tired of having our orders messed up everytime. Not coming here ever again
  • DB
    Darci Barman
    Dec 23, 2025
    1.0
    The photos show this place has a play place. It does not. Very disappointing.
  • GT
    Glenn Travis (Glenn T)
    Dec 9, 2025
    2.0
    I go to work early in the morning. This location is open as early as 4am. However, due to daily scheduled system updates, they cannot sell anything. Why make it look like they are open for business.
  • SK
    Stacey Kruger
    Dec 5, 2025
    1.0
    Grinch meal....no pickle salt!!! I should have known better than to not check because you rarely get a correct order at this location!!! So disappointed when I go specifically for a promo and its either not available or wrong🤬 I also ordered extra pickle on my big mac and got 0🤬🤬

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.