Location.com logo
Brand Certified

McDonald's

3.6
(506 reviews)

Business Details

(509) 467-8811
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8827 North Indian Trail Road, Spokane, WA
99208, United States

Hours

Reviews

3.6
506 reviews
5 stars
209
4 stars
103
3 stars
83
2 stars
26
1 star
85

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback on staff varied, with some praising friendly and efficient service, while others noted rudeness and lack of attention.

Food Quality

Many reviews mentioned food being served cold or stale, with several complaints about the freshness of fries and other items.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Long Wait Times

Several reviews highlighted long wait times, particularly during busy hours, often attributed to being understaffed.
  • AJ
    April Johnson
    Feb 25, 2026
    2.0
    The food ALWAYS seems kinda cold. Never taste or seems fresh. The breakfast sandwich I use to love came back. And every time I order it, the bagel is tough, there's hardly any sauce on it and the steak itself is ssooo bland. And the fact that it is ready and prepared before i can get my debit card back in my wallet, tells me its not fresh. Why bring something back if it's not going to be the same? Defeats the purpose to me. Nothing about it is anything like the original. SUCKS.
  • PP
    Poof
    Feb 24, 2026
    4.0
    I was at this mcdonald's a few days ago and the service here is great and the food is always good however I noticed the employees being treated badly but another employee. I believe his name was Casey im not sure what his position is but treating other empoyees like this i hope he's not in management.
  • EM
    Erik Miller
    Feb 4, 2026
    1.0
    We went for a late dinner last night (February 3rd) around 9 pm. We ordered 40 nuggets and fries with two chicken wraps. They only gave us 30 nuggets and the fries were cold and hard. Totally unacceptable. Should have checked quality and our food before we left the drive thru, but we didnt until we got home. We will definitely check from now on, if we go back to this location.
  • GB
    Gabriel Budd
    Feb 3, 2026
    1.0
    Rude lady in drive thru apparently doesn’t have any customer service skills.
  • SF
    Shawn Adams (Mad Rabbit Fab)
    Jan 17, 2026
    3.0
    When did they get rid of the self serve refills? Location was super overwhelmed ( not the fault of the staff- I overheard one say they were short staffed) I assume some one ( or more) didnt show up. Either way... looong wait time. Hopfully better next time. Side note: is "play place" a thing anymore?

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: