McDonald's

3.7
494 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8827 North Indian Trail Road, Spokane, WA
99208, United States

Hours

Reviews

3.7
494 reviews
5 stars
204
4 stars
102
3 stars
82
2 stars
24
1 star
82

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and poor management.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect preparation.

Cleanliness

The location was generally noted for being clean, although some customers reported unsanitary conditions.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and understaffing issues.
  • LM
    Logan M
    Oct 31, 2025
    1.0
    We ordered and paid for 4 cheeseburgers, and were only given three. Not only that, but you charged us for toppings and didn't even add them. Do better.
  • BN
    Bill Newland
    Oct 18, 2025
    1.0
    This place is an absolute joke. You need to say something was told four separate times that they were sorry waited in line 15 minutes. Got the order wrong. Literally one kid working out of 12 this place needs to do better and get in and have a manager actually managing.
  • LL
    Lost
    Oct 7, 2025
    5.0
    Mmmm yummy burger so good I like their double quarter pounder with cheese. It's very good.
  • EN
    Emily Nicole
    Sep 28, 2025
    3.0
    This McDonalds is usually great! This morning however the kid in booth seemed depressed, and dismissive. The reason become apparent at the hand out window. If I had to work under this void of a human I’d be sad too. I don’t know who raised her, but they did a poor job. I usually don’t give bad reviews. However, I’ve had several interactions with Peyton and each one is worse than the one before. Today she practically threw the bag at me, closed the window before I could ask for ketchup. The fries were like rubber, it’s 11am, they should have been fresh. This girl is some sort of manager? WOW! Low managerial standards I guess.
  • OF
    Ondarious The First
    Sep 23, 2025
    3.0
    Drove thru for my lunch break. Orderd a dbl quarter pounder w no onions. Was really looking fwd to it. What they gave me was something loaded with mayo and lettuce and tomatoes and all kinds of crap. Fries were like war and tasted like fish. Waste of time and money. Not to mention the disappointment. And a side note that adds to the irritation- you can't order here without them begging to donate to charity. If I had money to throw away, I'd have lunch delivered to my job site. Wouldn't be driving thru McDonald's. Why am I being hit up for extra money every visit when McDonald's billionaire corp won't even match the amount I donate? It'd be way less of a jerk move if McDonald's donated too.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Spokane?

This McDonald's is open daily from 5:30 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru operates every day from 5:30 AM to 11:00 PM.