Brand Certified
McDonald's
3.5(963 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3530 N Sullivan Rd, Spokane, WA
99216, United States
Certified by McDonald's • Mar 01, 2026
(509) 892-4075
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
963 reviews
5 stars
337
4 stars
208
3 stars
173
2 stars
82
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, incorrect, or poorly prepared food, including issues with fries and sandwiches.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions and poor food handling.
Management Issues
Several customers expressed dissatisfaction with management and employee attitudes, suggesting a need for better training and oversight.
Inconsistent Experience
While some customers reported positive experiences with fast service and good food, many others described their visits as disappointing and frustrating.
- TITrish ItveFeb 21, 20261.0Cold French fries and only one patty on my big mac with a TON of lettuce!! How hard can this be???
- TKTerra KFeb 14, 20265.0Yawn is the bomb.com clean and great food, but even better customer service from yawn.
- DZDaniel ZoeschJan 1, 20261.0Went through the drive thru to order food for my family around 8:40 pm on 1/1/26 Tyler in the black shirt was super pushy about me taking my time to order for 3 people. He goffed at me multiple times, watching him through the window he was super frustrated while packing our drinks, and then I got terrible “COLD” food! As a business owner I found this experience extremely unpleasant, and I would take action immediately if any of my employees ever acted that way.
- NLNeel LarsonDec 24, 20251.030 minutes for food in drive thru 8 minutes waiting for some one to take order. And rest sitting at the curb watching everyone else get there food I counted 9 cars getting food while sitting at the curb all I ordered was a number 2 and 2 chicken sandwich and everything was cold really worst service ever I was late getting back to work because of this. Food runner told me they lost my order really
- ASAnthony SmithDec 21, 20251.0Remember when McDonalds was something an owner could be proud of? Where the owner took pride in his establishment. Them days are long gone. Employees suck, service sucks and the food probably sucks as well. IDK. Took my business elsewhere. McDonalds is trash anyway.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website