Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
948 reviews
5 stars
332
4 stars
205
3 stars
172
2 stars
82
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for food, even with few cars in line.
Staff Attitude
Several reviews highlighted rude or unhelpful staff interactions, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, contributing to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items, such as stale fries and dry sandwiches.
Pricing Concerns
Customers expressed frustration over high prices relative to food quality, with some feeling that the value has declined.
- SGSheila Glasgow1 day ago1.0Absolutely HORRIBLE Customer Service!
- TBTrina Blake5 days ago1.0Extremely Disappointing Every Time Every time we go to this McDonald’s, the customer service is terrible. The employees are consistently rude, act like they don’t want to be there, and never show any respect or urgency. The service is unbelievably slow, and it takes forever just to get basic items. It is frustrating because this isn’t a one time thing, it happens every single visit. This location seriously needs better management and employees who actually care about their jobs and customers. I understand people have there own things going on but it is not acceptable.
- AHAnthony HivrenkoOct 24, 20251.0Super slow. I ordered a singular milkshake and i waited almost 20 minutes for it. I came up to the front and i asked abt my order and the lady working there started breaking out on me and bragging that they 3 employees and 500$ worth of food to make. Just go eat somewhere else. ✌️
- JBJason “BlindBoi”Oct 1, 20253.0Regular ol fast food
- ACA CSep 27, 20251.0Manager here is terrible. How you going to make someone wait 30 mins at a window for two items because you forgot the person was in the drive through still? You forget half the order almost every time. This is probably the worst McDonald’s in the area stay far away.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3530 N Sullivan Rd, Spokane?
McDonald's in Spokane is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service available during its regular hours from early morning till 11:00 PM.
Can I get delivery from the McDonald's at 3530 N Sullivan Rd?
Yes, delivery services including same-day and no-contact delivery are available. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there an official app to order from this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services does McDonald's offer at this location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby places to McDonald's at 3530 N Sullivan Rd that customers might visit?
Nearby places include Laminate Technologies (a building supply store), AmeriMart gas station, and Shotzy's Coffee shop, which are convenient for customers before or after their meal.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Hot Stuff Pizza and Subway sandwich shop, providing variety in dining choices around Spokane.
Where can customers find fuel or convenience stores near this McDonald's?
Customers can find nearby fuel stations and convenience stores like AmeriMart and Conoco close to McDonald's for easy refueling or quick shopping.
Does McDonald's offer a rewards program for customers?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. Learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.