McDonald's

3.5
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3530 N Sullivan Rd, Spokane, WA
99216, United States

Hours

Reviews

3.5
956 reviews
5 stars
334
4 stars
207
3 stars
173
2 stars
82
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about cold, incorrect, or poorly prepared food, with some noting that the quality has declined over time.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions and issues with food preparation.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Pricing

Several customers noted that prices have increased while the quality of food has not improved, leading to dissatisfaction with value.
  • DZ
    Daniel Zoesch
    Jan 1, 2026
    1.0
    Went through the drive thru to order food for my family around 8:40 pm on 1/1/26 Tyler in the black shirt was super pushy about me taking my time to order for 3 people. He goffed at me multiple times, watching him through the window he was super frustrated while packing our drinks, and then I got terrible “COLD” food! As a business owner I found this experience extremely unpleasant, and I would take action immediately if any of my employees ever acted that way.
  • NL
    Neel Larson
    Dec 24, 2025
    1.0
    30 minutes for food in drive thru 8 minutes waiting for some one to take order. And rest sitting at the curb watching everyone else get there food I counted 9 cars getting food while sitting at the curb all I ordered was a number 2 and 2 chicken sandwich and everything was cold really worst service ever I was late getting back to work because of this. Food runner told me they lost my order really
  • AS
    Anthony Smith
    Dec 21, 2025
    1.0
    Remember when McDonalds was something an owner could be proud of? Where the owner took pride in his establishment. Them days are long gone. Employees suck, service sucks and the food probably sucks as well. IDK. Took my business elsewhere. McDonalds is trash anyway.
  • GG
    gryyswydyr13
    Dec 10, 2025
    4.0
    Clean! With friendly and fast staff.
  • NB
    Nicole Burns
    Nov 28, 2025
    1.0
    Found a big nasty hair in my food I called them About it and they had nothing but attitude they set the phone down while I was still on the line and a girl was running her mouth about how I was lying.they got back on the phone and said they would send me replacement meal cards, I have never got them.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3530 N Sullivan Rd, Spokane?

McDonald's in Spokane is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through service available during its regular hours from early morning till 11:00 PM.