Brand Certified
McDonald's
3.6(2145 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1818 N Monroe, Spokane, WA
99205, United States
Certified by McDonald's • Mar 01, 2026
(509) 325-3887
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,145 reviews
5 stars
746
4 stars
473
3 stars
455
2 stars
158
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative experience.
Speed of Service
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Food Quality
While some customers enjoyed their meals, there were consistent complaints about food being served cold, poorly prepared, or not fresh.
- CFChelsea FlahertyFeb 1, 20261.0So unfriendly and clearly miserable employee that helped us. Won't return to this location. Just to help you identify the worst employee on your staff she has dark drown hair, working payment window at 2pm on Feb. 1st. Do yourself a favor and let this employee go since she hates her job and customers so much. Just wanted to grab some lunch and left in a bad mood because hers rubbed off onto me. What a disappointing experience.
- AGAndrew GarrisonFeb 1, 20261.0Part of my order was not in the bag. I called the McDonald's and the employee hung up on me so when I called back the same employee answered and said that they were at a different McDonald's. I called the one I went to and it was infact the exact same place and I when I said something about it I was laughed at
- DDDudeJan 25, 20261.0I spent thousands here and was door dashing for them and they wouldn't even let me use the bathroom so I ended the door dash and won't eat here anymore and won't deliver any orders for them. I have health problems too. Not a good way to treat a customer and human being
- TDTammie DahlJan 21, 20265.0It was a mobile order.
- SFStose FamilyJan 8, 20262.0I actually do not write this review out of frustration but more concern. I just returned from this location to find a bite taken out of my hash brown. Even if this wasn’t a persons mouth print… the food should of never ever been presented this way. I did call the location and they said they will look into it, which I really hope they do. I’m honestly confused, disgusted and disappointed. This is a convenient location for my family but not sure I want to return.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Spokane is open Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 5:30 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday until midnight.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 5:30 AM to 10:30 PM, and on Friday and Saturday until 11:30 PM.
What delivery and pickup options are offered by this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
How can I order from this McDonald's online?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use their app via links to the McDonald's App on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
What is the price range of this McDonald's?
It falls into the price range category one, indicating it is an affordable fast food restaurant.
Which nearby pharmacy can I visit before or after dining at McDonald's?
You can visit Koru Pharmacy or Riverpoint Pharmacy near McDonald's for any medical needs before or after your meal.
What nearby dining options are available close to this McDonald's?
Nearby dining options include Papa John's Pizza, Kalico Kitchen American Diner, Aloha Island Grill Hawaiian Restaurant, and Shari's American Restaurant.
Are there any nearby places to relax or have a drink after visiting McDonald's?
Yes, nearby places to enjoy a drink include Four-Eyed Guys Brewing Company, Prohibition Gastropub, Working Class Heroes bar, P J's Bar & Grill karaoke, and PJS PUB gastropub.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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