McDonald's

3.3
955 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12802 North Sr 395, Spokane, WA
99218, United States

Hours

Reviews

3.3
955 reviews
5 stars
306
4 stars
198
3 stars
166
2 stars
82
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items and incorrect orders.

Staff Attitude

While some staff members received praise for their friendliness, numerous reviews mentioned unprofessional behavior and lack of courtesy from employees.

Management Issues

Several customers pointed out problems with management, including poor organization and inadequate staffing leading to slow service.

Inconsistency

The overall experience varied significantly, with some customers reporting good service during weekdays but terrible experiences on weekends.
  • TG
    Tony Giannandrea
    Jan 2, 2026
    5.0
    Fast and friendly
  • AS
    Andrea Smith
    Dec 20, 2025
    5.0
    Nice workers, clean restaurant and the food was actually good
  • GB
    G.W. Benton
    Dec 11, 2025
    1.0
    Placed an order for burger and fries. I was told thay would bring it to my table. When it finally came 43 minutes later it was cold fries tasted burnt and cold. Didn't ser any or the regular employees. Poor service
  • AF
    Alice Fry
    Dec 7, 2025
    1.0
    Morning shift crew on Sunday is very unprofessional and disrespectful and had missing food in my order
  • GG
    Greyson
    Dec 2, 2025
    1.0
    Jeremiah was super rude when i was in the drive through.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours for weekdays?

Delivery is available Monday through Thursday from 6:00 AM to 10:30 PM, and Friday from 6:00 AM to 11:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Thursday from 6:00 AM to midnight, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.