McDonald's

3.3
949 reviews
Get DirectionsCallWebsite

Business Details

12802 North Sr 395, Spokane, WA
99218, United States
(509) 468-6779
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12802 North Sr 395, Spokane, WA
99218, United States

Hours

Reviews

3.3
949 reviews
5 stars
302
4 stars
198
3 stars
166
2 stars
82
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Food Quality

There were numerous complaints about cold or poorly prepared food, including undercooked items and incorrect modifications.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight leading to operational failures.
  • JJ
    Joe
    4 days ago
    1.0
    I had a McCafe latte or something it gave my dyhrea intastly i had to go to the hospital almost for food poisoning. The girl taking my order was accusing me of being rude because she couldn't hear me and made me look bad in front of my girlfriend. I have heard nothing but bad things about the owners. I'm ashamed that I worked for these guys what a loser I am. They really screwed me over when they fired me. You can read more about it when I find more horrible places to complain about
  • JW
    Justin Woodrich
    6 days ago
    1.0
    Avoid this location! Attitudes are guaranteed and cold nuggets to follow. You may, intentionally, not receive paid for items. Also today is the first day I received a monopoly cup for my coffee. Never once during open gameplay but now after Nov. 2, the last entry date. Today November 18!
  • TD
    Torzec Daffurin
    Oct 24, 2025
    1.0
    Waste of money 30 min drive thru
  • CR
    Cynthia Robinson
    Oct 2, 2025
    5.0
    Brooke is the best. She was friendly to everyone who walked in and took my order quickly too. She seems like she brings the joy and was working so hard, & communicating well with the whole team, sweet gal. Food was classic McDonald's food haha nothing to report here.
  • DD
    DIRTY-MONK
    Sep 13, 2025
    1.0
    Tell them to put only mustard and only pickle on a burger and they only hear half of that you're that you're too lazy to read what's on the screen or too lazy to put mustard on a burger. And with only three cars in the driveway it was slow as hell. Pathetic people
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours for weekdays?

Delivery is available Monday through Thursday from 6:00 AM to 10:30 PM, and Friday from 6:00 AM to 11:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Thursday from 6:00 AM to midnight, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.