Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,462 reviews
5 stars
450
4 stars
302
3 stars
264
2 stars
140
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and at the counter, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor quality control, leading to dissatisfaction with the food received.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff and management.
Cleanliness
While some customers noted clean bathrooms, others reported unsanitary conditions, including flies and unclean dining areas.
Food Quality
Several reviews mentioned declining food quality, including stale items and poorly prepared meals, contributing to an overall negative dining experience.
- YAYour Monthly Super Cat Tales Animator3 days ago4.0It's decent. Got a Big Mac and 20 piece McNuggets a while back.
- JCjason chastainDec 26, 20251.0If you have to wait for the bus at the west plains transit center DO NOT stop by the McDonald's there. I ordered a frozen coke a cola and I was told that it would be about 5 minutes for it to be ready and refrozen. I waited almost 20 minutes and I had to go back to the register and wait for another 5 before anyone asked me if I wanted something. It was then that aperirentnly the Manager was coming back from the dining room area and then they decided to check the machine and it was still in defrost mode. Now I know that I have not worked for McDonald's for a long time but I will be damned if I ever had anyone waiting that long for 1 drink. I asked for a refund and they actually offered me the defrosted coke a cola to take with for free. Talk about insult to injury. I have always had a problem with the service here and I would never suggest anyone to go there from the bus. Just really disappointed and insulted by the lack of professional work and definitely insulted by the lack of professional attitude from this store.
- MKMichael K.Dec 15, 20254.0It's fast food folk's. Your expectations should be on the conservative side. And be nice to your server's. The hospitality industry is a Thankless and Not Very Rewarding.
- SLSean LakeDec 9, 20251.0This location take a month to get you your food through the drive-thru even if you order in advance online. Then once you finally get your order and you make it home you find your order is not correct. This place is not time effective nor accurate. Will not be purchasing food from this location any longer.
- BBBeagleNov 19, 20251.0Long wait times for uber delivers, and door dashing. It’s been observed many times Employees seem very unorganized, and frustrated. It’s really disappointing when you ask if the orders ready, and they get agitated because you asked the employees a question. Remember your customers are the main part of what makes your store in business listen to them look at your reviews not just put an automated response back.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 10511 W Aero Road, Spokane?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday and Saturday from 6:00 AM to 11:30 PM.
When is the drive-thru open at the Spokane McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at the McDonald's on W Aero Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the regular operating hours for this McDonald's?
The restaurant is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available to order from McDonald's at this location?
Yes, you can order via the McDonald's App, available on the Apple App Store and Google Play Store.
Which nearby fitness center can I visit before or after dining at McDonald's?
Anytime Fitness, a gym and sports fitness venue, is located near the McDonald's at 10511 W Aero Road and is convenient to visit.
Is there public transportation accessible near the McDonald's location?
Yes, the West Plains Transit Center, providing travel and transportation services, is nearby and can help customers reach McDonald's easily.
What other dining options are available near McDonald's at 10511 W Aero Road?
Nearby dining options include Domino's Pizza, Taqueria Comalito, The Kitchen, Starbucks, Iron Skillet, and SUBWAY, offering a variety of cuisines and fast food choices.