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Brand Certified

Jimmy John's

3.9
(458 reviews)

Business Details

105 E Mission Ave, Spokane, WA
99202, United States
(509) 327-3278

About

Sandwich Restaurant

Location

Jimmy John's
105 E Mission Ave, Spokane, WA
99202, United States

Hours

Reviews

3.9
458 reviews
5 stars
232
4 stars
103
3 stars
35
2 stars
22
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported receiving incorrect orders, with some experiencing this issue repeatedly.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and poor service.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, contradicting the brand's promise of 'freaky fast' delivery.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with portion sizes and ingredient quality.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and food preparation.
  • DB
    Deanna Blomstrom
    Jan 17, 2026
    1.0
    The fact that the store is open but for delivery it says the store is closed is just dumb.
  • TT
    Tyler Thome
    Jan 16, 2026
    1.0
    So, I've visited this Jimmy John's Location on multiple occasions, and they have now given me the completely wrong order 3 times. At first, I was thinking; "okay, it may be someone's first day, so whatever, I'm not a Karen, I can let it go." The second time they messed up my order, I thought it might've just been a coincidence. But now, this THIRD time I payed ~$13 for a customized #4 Turkey Tom and get a freaking #6 The Veggie; a vegetable sandwich. I've never even left a food review until now, because seriously, how can you screw up someone's order THREE TIMES!? Is it crazy to expect that I'd get what I ordered when I am a paying customer? I've always had to eat these wrong-order sandwiches, because I'm not going to waste food; and it wasn't worth coming back once I'm already home to complain about a sandwich of all things: because who messes up a sandwich? Anyways, getting a basic "The Veggie" when I clearly, on the speaker in the drive-thru, ordered a "Turkey Tom" with jalapeños, unions, and mustard added on. I'm someone who usually doesn't care, but that's just pathetic as a business to mess up that bad 3 times with a single customer. I mean; it's literally just sandwiches; cannot be that hard to put the right sandwich together and in a bag for ~$13 for a HALF-sandwich.
  • SB
    Susan Burch
    Jan 4, 2026
    5.0
    Yummy sandwich friendly staff decent prices
  • BF
    Beyond Vision Foundation
    Dec 25, 2025
    5.0
    Went through the drive through late at night, service was good, she was pleasant and prepared a great sub
  • MM
    Mike Mohr
    Dec 24, 2025
    5.0
    Nice employees all the time good prices good vibes thanks guys

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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