Jimmy John's

3.4
157 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2931 E 29th St, Spokane, WA
99223, United States

Hours

Reviews

3.4
157 reviews
5 stars
63
4 stars
27
3 stars
17
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration.

Delivery Speed

Many reviews highlighted slow delivery times, contradicting the 'freaky fast' promise, with some orders taking over an hour.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Inconsistencies in food quality were noted, including stale bread and insufficient ingredients, leading to disappointment among several customers.

Overall Satisfaction

While some customers enjoyed their meals and praised the freshness, many expressed dissatisfaction with service and food quality.
  • TD
    The Idiot Dostoevsky
    Jan 5, 2026
    5.0
    I really like this Jimmy John's it's in a good location and they have good sandwiches here I always get the East Coast Italian. but you can't go wrong with the gargantuan they give you lots of meat on it. that's my cousin's favorite he really likes it. My girlfriend doesn't like their bread for some reason I think their breads good though. and I like Jimmy John's a lot better than Subway. there staff is always friendly and courteous and outgoing and helpful and etc. The most memorable part of my experience is the delicious sandwiches they have it makes me always want to come back and they're very feeling and you can get a big one for under 20 bucks.
  • RS
    Robert Sneed
    Dec 12, 2025
    3.0
    I normally have really good experiences with JJ’s but not sure what happened this time. I had two sandwiches and one was good, but this came right out the packaging like this. I did take it back and they remade it as well as comp me a side. I’ll probably be back, it was just disappointing after a long day.
  • LS
    Lucy Stover
    Dec 10, 2025
    3.0
    i’m allergic to avacado but i love the veggie #6 so i get it without and 7/10 times they always put extra avacado spread on so it’s literally like a waste of 11 dollars but the food is really good when they don’t make the food with avacado
  • LT
    Livy Torres
    Nov 8, 2025
    2.0
    They have messed up our last two orders. I didn’t say anything the first time because it was online and whatever, things happen but then it happened again when I ordered in store. I didn’t know till I got home so I called to see if I could get a partial refund. 3 sandwiches plus tip cost me $50 (that alone is insane). No refund. She offered to remake them but I would’ve had to go back and pick them up or put a credit on my account. Honestly I probably won’t be back so a credit means nothing. So frustrating. For that kind of money I’d rather just support local restaurants.
  • KS
    Kalie Slater
    Aug 22, 2025
    1.0
    Don’t order delivery from this location, I don’t know if they are understaffed or just really unorganized but my office is a 3 minute drive from the shop but I order delivery when I am too busy to get a lunch break. My first order took an hour and 15 minutes, they apparently ran out of bread… so I gave them the benefit of the doubt. They didn’t offer any apology or anything just kept saying there nothing they could do. My second and third order both took over 45 minutes to arrive and my toasted sandwiches came cold and soggy. I love jimmy John’s but unfortunately I will no longer be giving my service to this location and continue going to the location downtown that provides insanely better service.