Jimmy John's

3.4
346 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6515 N Division St, Spokane, WA
99208, United States

Hours

Reviews

3.4
346 reviews
5 stars
140
4 stars
62
3 stars
27
2 stars
20
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with freshness and preparation, including wilted ingredients and missing items.

Delivery Issues

Many reviews highlighted slow delivery times, with some customers waiting over an hour for their orders.

Management Concerns

Several customers expressed dissatisfaction with management and staff training, suggesting a need for better oversight and customer service practices.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the store, including dirty tables and poor food handling practices.
  • PF
    Patrick F
    Nov 11, 2025
    4.0
    Quick and easy. No fuss. Good food.
  • JP
    Jessie Pidliskey
    Nov 4, 2025
    1.0
    Had me wait 20 minutes and trying to rip me off never again
  • JQ
    Jody Qualley
    Oct 29, 2025
    1.0
    The staff was very unfriendly and disrespectful. The sandwiches were not good. The bread was hard. Lettuce was wilty. No mayo was on it. Whike eating there another staff member came to work and propped her phone up and just watched a movie. The volume was up loud enough for everyone in store to hear. She was not working at all.
  • JM
    Jenni Malmoe
    Oct 10, 2025
    1.0
    This location always messes up your order. Every single time I have ordered from them they either forget something or give you the wrong order. If you call them to get it corrected or get the missing item they try to talk you out of it like it should be no big deal even though you paid for it. They will even go as far as asking you to come pick up the missing piece or pieces of your delivery order so that they dont have to deal with it. Unfortunately for me this is the location that delivers to my area. I wish it wasn't, I dont have this problem with the other locations in town.
  • NM
    noah mclaren
    Jul 23, 2025
    5.0
    Amber makes my day when I see her at delivery! Always positive and supportive🤟