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Five Guys

4.5
(1374 reviews)

Business Details

(509) 241-8216

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9502 North Newport Highway in Spokane is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9502 North Newport Highway, Spokane, WA
99218, United States

Hours

Reviews

4.5
1,374 reviews
5 stars
955
4 stars
244
3 stars
77
2 stars
40
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed juicy burgers while others reported dry burgers and soggy buns.

Service

Generally positive feedback on staff friendliness and service speed, though some customers experienced rude interactions.

Pricing

Customers noted that prices are high for the quality and portion sizes, with some feeling the value does not match the cost.

Cleanliness

The restaurant is often described as clean, but some customers mentioned issues with food packaging and cleanliness of the dining area.

Fry Portions

Inconsistent fry portions reported; some customers received less than expected, while others praised the generous servings.
  • IB
    Isabella Burgard
    1 day ago
    5.0
    Food was great! Didn't get a smile out of the cashier but that's okay because the food and cleanliness of the place was amazing! Extra toppings are free?!
  • JR
    Jacob Rosenberg
    Feb 26, 2026
    1.0
    I love five guys, I’ve always loved five guys. This experience was about the most disappointing/worst experience I’ve had. Staff were great, food came as quick as always, didn’t have to wait for a seat or anything. The food was nothing like it usually is though. The burgers were so dry! Whenever I’ve eaten at five guys I always have grease running off my face the burgers are so juicy and moist. Tonight they were not that way at all. I thought maybe it was just overcooked but it was not black at all, just so dry. Looking around the room I wondered if it was just mine but everybody’s burgers looked dry. Maybe others didn’t care besides my wife and I but it was not just ours. Second thing bad was the fry’s. They tasted good but we only got about half as many as normal. Usually when you order a large fry it comes in a big cup and they dump tons of fry’s in your bag. This time it was a small paper container and no extras in the bag. I asked a worker if that was normal for a large fry and she said yes they just switched from the cups to the paper sacks. Spending $6+ on fry’s is pretty ridiculous but I’ve never felt bad about it because you get so many. I understand inflation is real and prices are always going up so cost to make food goes up. I’d rather pay an extra buck or two for my food though and keep the same quality rather than pay the same amount for crappy food. Not sure if it was just a bad night/bad cook but it seemed more like a quality issue than cooking issue. Pretty disappointing because five guys has been one of my favorite places for so long!
  • JJ
    Jerimey John
    Feb 21, 2026
    5.0
    Easily my tip 2 burger joints 😋 costs a little bit more than most places but you get what you pat for! I love that the fries are fresh and locally sourced and you can munch on shelled peanuts 🥜 while you wait!
  • PL
    Priscilla Louwien
    Feb 21, 2026
    1.0
    Just spent over 100 in soggy moosh burgers and fries just dumped in a bag. Bag open and food so cold it was awful. Should not be charging so much if you can’t send decent burgers.
  • GY
    Greg Young
    Feb 19, 2026
    5.0
    Always great food. Ordered ahead, walked in, gave them my name, and they had my food hot and ready and handed it right to me. Couldn't ask for more.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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