Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Several customers reported issues with incorrect orders and drinks being made wrong.
Customer Service
Feedback on customer service was mixed; while some praised the friendly staff, others experienced rudeness and poor service.
Consistency
The quality of drinks varied significantly, with some customers enjoying their beverages while others found them disappointing.
Atmosphere
Many reviews highlighted the friendly and upbeat atmosphere, although some noted issues with loud music and service speed.
MM
Miranda
3 days ago
1.0
I’ve never left a review on here before, but this experience was so awful I feel inclined to. I kindly asked the worker to remake my drink, I started off this interaction apologizing to him for any inconvenience and explained what was wrong with it. He proceeded to tell me “If I remake this drink it’s going to taste the exact same”. There was no apology, nothing. I ended up just asking for a refund because he was laughing throughout the interaction and not meeting me with the same respect I was giving him. When I asked for the refund, he asked for me to give him my drink back… I gave it back to him but am truly appalled by how unprofessional that was.
CB
Candice Brager
Feb 4, 2026
1.0
Idk what has been going on lately but past few times they have messed up my orders. Not input wrong, they aren't looking at whole order details. Really disappointed.
KR
Katelynn Roohr
Jan 20, 2026
1.0
Slow rude service every time I come here to get a drink. They always make my drink wrong.
RD
Ron Damon
Jan 16, 2026
5.0
I come here on the weekends to treat my self , golden eagle blended is my favorite drink , id come more often but there's a long line most of the time I drive by, good coffee stand
TC
Tom Chapman
Jan 7, 2026
5.0
We usually get our coffee here and it is always done perfectly as asked! When we go to other Dutch Bros occasionally and it’s never the same! Thanks for always doing it right!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 8701 N. Division St., Spokane?
Dutch Bros Coffee at 8701 N. Division St. is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I place an order online or via an app for Dutch Bros Coffee?
Yes, you can order ahead through the Dutch Bros app available on the Apple App Store and Google Play Store, or via their online quick link.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery through their own service, but curbside pickup is available. Third-party delivery services may be available in some areas.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Do I get a free drink on my birthday at Dutch Bros Coffee?
Yes! By downloading the Dutch Bros app, you receive a free drink reward on your birthday. Just show the app to your broista.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and energy drinks with options for caffeine-free and sugar-free flavors.
Can I customize my drink order at Dutch Bros Coffee?
Yes, broistas are happy to customize your drink just the way you like it, whether ordering in person or via the app.
What nearby places can I visit before or after my coffee at Dutch Bros?
You can visit The Great Frame Up for arts and crafts shopping, Game World Spokane for video games and gifts, or try Slick Rock Tanning & Spa for a beauty treatment, all near Dutch Bros Coffee.
Are there any health and medical services near Dutch Bros Coffee at 8701 N. Division St.?
Yes, nearby you can find Lice Clinics of Washington and Gaitway Chiropractic for health and medical services.
What other retail stores are located near Dutch Bros Coffee?
Near Dutch Bros Coffee, you can find Spokane Organics and Hydroponic Supply, O'Reilly Auto Parts, CosmoProf beauty supplies, and Other Mothers Spokane thrift and clothing store.
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