Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,120 reviews
5 stars
877
4 stars
125
3 stars
53
2 stars
24
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and cheerful staff, noting their attentiveness and ability to create a positive atmosphere.
Coffee Quality
While some customers enjoyed the coffee, others reported inconsistencies in flavor and quality, with some drinks not meeting expectations.
Speed of Service
Several reviews highlighted long wait times, particularly during busy hours, leading to frustration among customers.
Order Accuracy
There were multiple complaints about incorrect orders and issues with drink sizes, indicating a need for improvement in order accuracy.
- JSJC SextonDec 16, 20255.0Always great attitudes even in nasty weather! Great coffee and local.
- LMLloyd MartinNov 11, 20255.0Always a delight to stop at our favorite Dutch Bros and this one was great as always. I tried a caramel brulee oatmilk latte (no whip) and it had just the right blends of flavors, rich and creamy without being too thick or too sweet. Also had a nice brief chat to hear about the issue on the highway nearby, a truck wiping out a bridge on I-90 and having up traffic for many miles in both directions. Yeah, that latte sure came in handy!
- AWAngela WarnerNov 3, 20255.0I've never eaten food from Dutch Bros. I absolutely love the whole vibe, awesome customer service! They know us by name and are very sweet people who work there.
- WMWesley McKenzieNov 1, 20255.0I went and got my birthday drink today. Yummmm.
- CMCheryl MaiolaOct 23, 20255.0Dutch Bros sells the best white coffee. They're always pleasant and smile a lot. They're the nicest people you could ever meet. Thank you for your service and support.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including coffee, espresso beverages (mocha, latte, breve), Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. They also provide many flavor options and caffeine-free choices.
What are the business hours at the Dutch Bros Coffee location on 931 E. Francis Ave.?
This Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee accept mobile payments?
Yes, they accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at Dutch Bros, with no limit to the number of points you can accumulate. You can provide your phone number at the time of purchase to earn points even if you forget your phone.
Is delivery available at the Dutch Bros Coffee on 931 E. Francis Ave.?
Dutch Bros Coffee does not offer delivery, but they provide curbside pickup services. Third-party businesses may offer delivery, but the highest quality and experience is at the location itself.
How do I get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, inform your broista at the shop to get your birthday drink.
What nearby places can I visit before or after my coffee at Dutch Bros on 931 E. Francis Ave.?
Nearby places include Home Environments Pools and Spas for shopping, Super Store gas station and convenience store, and Hair Etc. salon and beauty spa. These locations make for convenient stops surrounding your Dutch Bros visit.
Are there nearby dining options around Dutch Bros Coffee at 931 E. Francis Ave.?
Yes, you can visit Lunch Box restaurant, Phonthip Style Thai Restaurant, Ottimo Sandwiches & More bakery, Fiesta Brava Taco Truck, Taqueria Fiesta Brava Tex-Mex restaurant, and Subway sandwich shop near Dutch Bros Coffee.
Can I find automotive or gas stations near Dutch Bros Coffee at 931 E. Francis Ave.?
Yes, nearby automotive services include Super Store, Conoco, Exxon, and Maverik Adventure's First Stop gas stations, which are convenient for fueling up before or after grabbing your coffee.
Does the Dutch Bros Coffee location have a phone number I can call?
Dutch Bros shops don't have phones. They prefer face-to-face interaction at the window to serve you personally.