Business Details
About
Mexican Restaurant
Chipotle Airway Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
223 reviews
5 stars
80
4 stars
36
3 stars
25
2 stars
21
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared, or bland meals.
Portion Sizes
Numerous reviews highlighted dissatisfaction with portion sizes, often described as inadequate or inconsistent.
Customer Service
Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and poor service.
Cleanliness
Several reviews noted cleanliness issues, including dirty facilities and unsanitary food preparation areas.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components.
- JCJason C3 days ago2.0I love Chipotle overall as a whole but at this location they don’t always have chicken ready to go, which happens, but I feel like it happens more often than it should. The kicker is that they’re real sticklers about the sides. My daughter is kinda picky, but she loves the rice. When I order on the app and pickup at the window they’ll usually ask me to come inside and pay for the rice. It’s frustrating because you can’t order a side of rice on the app but you can order extra on your meal which doesn’t cost extra. Everything else is good though. Never had any issues with staff or anything like that. I’m really tempted to rate 1 star over the rice but I think two is low enough.
- LLLunste4 days ago2.0I ordered crispy tacos and I got soft. The food was completely cold when I picked it up and only arrived a few min after my time I selected. I ordered a Topi Chico and it isn’t a twist off top so I couldn’t open it
- JMJan MarieNov 16, 20253.0Dirty, the steak was chewy and had gross fat in it. Sorry, need to clean it up wipe tables etc.
- BBBenNov 5, 20251.0Will not be going back for a while. Incompetence. Not giving proper portions. Grizzly meat. Expired tasting food.
- MNMike NiederkornOct 26, 20252.0Smaller location but we'll kept, enough room to dine in. My burrito though was awful. I had multiple pieces of minced chicken. The rice was crunchy, you really have to mess up rice to make it crunchy. The salsa was pretty good. I have no plans to go back, will drive further and hit other locations
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Airway Heights offer?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 9926 West Sunset Highway?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle Mexican Grill in Airway Heights?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Airway Heights have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients responsibly from farms that use humane and sustainable practices, using only 53 real ingredients without artificial additives.
What is the contact phone number for Chipotle Mexican Grill in Airway Heights?
You can reach the restaurant by phone at +1 509-606-4389.
Are there other dining options near Chipotle Mexican Grill in Airway Heights?
Yes, nearby dining options include Wingstop for chicken wings, MOD Pizza for pizza, Jersey Mike's Subs for sandwiches, and Dairy Queen Grill & Chill for fast food and ice cream.
What nearby healthcare facilities are accessible from Chipotle Mexican Grill in Airway Heights?
Nearby healthcare facilities include MultiCare Indigo Urgent Care, MultiCare Occupational Medicine, Airway Heights Physical Therapy, Airway Heights Dental Center, KidSmile Dental, and Providence ExpressCare Urgent Care.
Can customers combine a visit to Chipotle with entertainment options in Airway Heights?
Yes, customers can visit the Village Centre Cinemas nearby for movies before or after dining at Chipotle Mexican Grill.
Where can customers go for coffee or a quick drink near Chipotle Mexican Grill in Airway Heights?
Dutch Bros Coffee is nearby, providing coffee and tea options for customers looking for a quick drink near Chipotle.