Chipotle Mexican Grill

Reviews

• JF

  Jason Fingers

  3 days ago
  1.0
  I went there for lunch. They had zero brown rice zero black beans and zero fajita veggies. The girl making burritos was explaining to me that they just got done with lunch rush but yet they had lots of chicken, steak and Sofrito’s. She just stood there looking at me like I was inconveniencing her, spoke to the manager and told her I understand you guys got done with the lunch rush, but nobody noticed that you were low on all these items and didn’t realize it? she said well it will be 10 or more minutes until those items will be ready. I said well I don’t have that kind of time I need to get going. Is there any way I can get a voucher for a free meal since there is none of the items that I want other than chicken that’s already prepared. She said no all the employees working there are early 20s and have zero customer service experience and think that a civil conversation with some constructive criticism is being hostile so I was asked to leave, and as I was leaving, they were all smiling just the most completely unprofessional place I have been to in the last 10 years. that’s what happens these days with this new generation zero work ethic and poor mannersI got online and got the customer service number spoke to somebody and they’re supposed to be contacting me to further talk to me about this experience and I can’t wait. Even though I never got my meal the food is always a 4.
• KS

  Kristen Smith

  Dec 29, 2025
  1.0
  The lettuce had ice condensation in it looked really gross and like normal out of ingredients today it had no guacamole. And the green salsa was frozen to the side of container in clumps. Highly recommend not wasting time to come to this one. It cost more than the other ones also. The meat didn't look safe to eat . Sucks this one always leaves you no choice but to find somewhere else to eat due to missing so many ingredients and questionable safety to eat them.
• JR

  Julia Rascon

  Dec 27, 2025
  1.0
  Keep on driving!!! Management listen up --- READ the reviews listed. This place needs some intervention!!! I started reading through all of the negative reviews and they all nailed it - WORST service we have ever gotten at any location. 1. -the staff was RUDE and disrespectful. It appears teenagers are running the place and have zero customer service skills. 2. We ordered a veggie burrito to find out they were out of veggies so it was rice, and beans available. 3. They were out of fruit for the kids meals. 4. They refused to substitute guacamole for the protein on the kids meal for my child who is a vegetarian. Every other Chipotle has done this but I paid extra at this location. 5. The cleaniness was lacking. 6. The other meat and food looked old and disgusting. Also---- Not related to my order but I watched a girl lick her finger as she was rolling up the biggest burrito I've ever seen and had to add in a second tortilla in hopes it would close.
• ET

  Eugene Taylor

  Dec 22, 2025
  5.0
  Little pricey, but they make your food quickly to order. I had great, quick service this day.
• AH

  Ann Hinton

  Dec 14, 2025
  1.0
  Accidently ordered wrong rice tried to change it right after placing the order. All they have is AI answering. I ordered an order over $60 and my son won't eat it because it has the white rice. There is no way to fix it. Even if you call immediately. The machine said I was a robo caller and hung up on me the second time I called after hanging up on me the first time.

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