Chipotle Mexican Grill

2.8
162 reviews
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About

Mexican Restaurant
Chipotle Francis & Ash - Spokane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1706 W Francis Ave, Spokane, WA
99205, United States

Hours

Reviews

2.8
162 reviews
5 stars
54
4 stars
15
3 stars
11
2 stars
14
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported issues with cleanliness, including dirty tables and unsanitary conditions.

Service Quality

Service was frequently criticized for being slow, unhelpful, and rude, with several customers noting poor management and staffing issues.

Food Quality

Inconsistent food quality was highlighted, with complaints about cold, poorly prepared, or missing items in orders.

Ingredient Availability

Customers consistently noted that the location was often out of key ingredients, impacting their dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendly service and positive interactions.
  • TT
    Tiffany
    Dec 17, 2025
    5.0
    Chipotle is great, never had a problem here. Wish there was just a bit more sitting area but they did great with the space they had.
  • BS
    Brandi Sargento
    Dec 14, 2025
    2.0
    This chipotle is always dirty! The line is disgusting like they havent cleaned the food prep Place all day. They never have any meat or it looks like it sat there all day. With that being said an employee who appeared to be on break came and took three heaping scoops of the steak and wiped it out while Customers were waiting to order. This chipotle needs to clean up.
  • JB
    Jlo Bravo
    Dec 5, 2025
    5.0
    Thank you, very good food , all very delicious. Gracias amigos ❤️
  • ZC
    Zack C
    Dec 2, 2025
    1.0
    Got almost no food and a cold wet chewy burrito.
  • TM
    Trendon McKenna
    Nov 1, 2025
    1.0
    Food was cold and they did not of carne asada or chimichuri. I should have gone elsewhere when there was no carne asada. Half the rice was uncooked as well making it inedible. Extremely disappointed and will not be back to this location despite it being the closest one to me.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Francis & Ash in Spokane?

Chipotle Mexican Grill at Francis & Ash in Spokane is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Francis & Ash located?

It is located at 1706 W Francis Ave, Spokane, WA 99205, United States.