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Brand Certified

Chipotle Mexican Grill

2.8
(171 reviews)

About

Mexican Restaurant
Chipotle Francis & Ash - Spokane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1706 W Francis Ave, Spokane, WA
99205, United States

Hours

Reviews

2.8
171 reviews
5 stars
57
4 stars
16
3 stars
12
2 stars
15
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of rude staff, slow service, and frequent order mistakes.

Food Quality

Food quality varies significantly; some customers enjoy fresh and flavorful meals, while others report cold, poorly prepared, or incorrect orders.

Cleanliness

Multiple reviews mention unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Ingredient Availability

Customers frequently report that the location is out of key ingredients, leading to dissatisfaction with their orders.

Employee Performance

While some employees receive praise for their friendliness and service, others are criticized for poor attitudes and lack of efficiency.
  • KH
    Kiara Hooper
    Feb 19, 2026
    1.0
    Employees are usually great and hard working! Fast service, best chipotle by far. Although i found a piece of plastic in my bowl today so i was a little disappointed :(
  • LM
    love me
    Feb 15, 2026
    1.0
    Terrible customer service. Employees are rude. Go to tacobell instead.
  • MA
    Matt Affre
    Feb 12, 2026
    2.0
    Absolutely love eating here. But went in and had the worst service at this location. Order was incorrect once I brought it to there attention nothing but dirty looks and piss poor attitudes, on top of that my son's order was also not correct but he decided to just eat it, so not having to deal with the oh so wonderful people that work at this location.
  • ER
    Emily Rose
    Jan 19, 2026
    1.0
    You open at 10:45. Why did I come in at 10:50 to be told “we won’t be ready for 15 minutes.” ????????
  • KS
    Kylie Sarie
    Jan 17, 2026
    5.0
    We live closer to the one off Newport highway, but after today we will 100% be coming out of our way to this location! The gentleman who helped us was SO kind. Nothing better than being helped by someone so genuine and honestly funny. 10/10 experience and I can’t emphasize that enough! His name I believe was Amari. At least according to our receipt.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Francis & Ash in Spokane?

Chipotle Mexican Grill at Francis & Ash in Spokane is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Francis & Ash located?

It is located at 1706 W Francis Ave, Spokane, WA 99205, United States.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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