Chipotle Francis & Ash - Spokane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including cold meals, bland flavors, and incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and frequent ingredient shortages.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unkempt dining areas.
Employee Attitude
Feedback varied on employee demeanor, with some praising friendly staff while others reported rude or indifferent service.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes relative to the price, often feeling that they did not receive good value for their money.
TM
Trendon McKenna
Nov 1, 2025
1.0
Food was cold and they did not of carne asada or chimichuri. I should have gone elsewhere when there was no carne asada. Half the rice was uncooked as well making it inedible. Extremely disappointed and will not be back to this location despite it being the closest one to me.
SW
Shawn Wright
Oct 16, 2025
1.0
This store is run so poorly it's not even funny. This is the 2nd time my order is 35 plus minutes late, out of chicken (LOL). No accountability, no apologies, no eye contact. It's comical almost. I can't trust Chipotle to get my order right or on time. No way will this happen a 3rd time, I'm out. Too many good options nearby, they don't own the burrito game.
DD
Dylan
Oct 11, 2025
5.0
Yum
TH
tim heffernan
Oct 9, 2025
3.0
The food is good but alittle on the expensive side. My son wanted two tacos and they weren't able to figure it out so he had to get three. He ate two and threw one away. I had a burrito bowl and it was good. The people there were nice but the cashier couldnt figure out how to just single charge two tacos and didnt appear willing to ask. The resturant tables werent clean and the music is way to load and annoying. I felt for the employees as no one should be subject to that for a shift. When I asked my son if he enjoyed his meal he said it was fine but didnt wanna ever go back because of the atmosphere.
WW
Wonder Walks
Sep 29, 2025
5.0
The young man who took my order was very pleasant with a great smile! He made my salad to perfection! I really enjoyed my food and the music playing at the restaurant The carne asada was delicious
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Francis & Ash in Spokane?
Chipotle Mexican Grill at Francis & Ash in Spokane is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Francis & Ash located?
It is located at 1706 W Francis Ave, Spokane, WA 99205, United States.
What type of food does Chipotle Mexican Grill Francis & Ash serve?
They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can I order food online from Chipotle Francis & Ash?
Yes, you can order online via their website or through the Chipotle app for convenient pickup or delivery.
How can I contact Chipotle Mexican Grill Francis & Ash by phone or email?
You can call them at +1 509-960-5644 or email WA.4572.FrancisAshSp@chipotle.com for inquiries.
Does Chipotle Francis & Ash have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby dining options around Chipotle Francis & Ash?
Nearby dining options include Fatburger, Starbucks, Cascadia Public House, Pita Pit, Zip's Drive In, and Burger King, offering a variety of burgers, coffee, gastropub meals, and more.
Are there any nearby coffee shops where customers can relax before or after dining at Chipotle?
Yes, Starbucks is a nearby coffee shop where customers can enjoy beverages and relax close to Chipotle Francis & Ash.
What nearby services are available if I need financial assistance or ATM access when visiting Chipotle?
Coinme and LibertyX Bitcoin ATM are nearby financial services and ATMs that customers can use for convenient transactions.
Are there any nearby salons or spas to visit near Chipotle Francis & Ash?
Yes, Stars Salon and Spa, Sprout Salon Spa, Esthetics By Kelsee, Mo's Happy Hair, and Salon 1801 are nearby beauty salons and spas for relaxation and grooming.