Chipotle Spokane is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported extremely slow service, with long wait times for both in-store and online orders, often leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including items being out of stock, poorly prepared meals, and inconsistent portion sizes.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean tables and food debris, raising concerns about hygiene.
Customer Service
Several reviews mentioned rude or indifferent staff, with complaints about lack of assistance and poor handling of customer issues.
Inconsistent Experience
Customers expressed frustration over the inconsistency in food availability and service quality, leading to a lack of trust in the location.
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Tatiana Smith
4 days ago
1.0
I’ve been here 4 or 5 times in the past couple months and my experience is always the same. In the evening the employees here are ALWAYS without fail so rude. They act like it’s an inconvenience for them to do their job. They are always out of ingredients. I went in just a bit ago and the had no steak, no fajita veggies, and no chimichurri. When I asked if they had any more of these ingredients the guy huffed and puffed like I was complaining. Never going back to this location, very disappointed👎👎👎👎👎
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N Ash
Nov 10, 2025
1.0
I ordered through Uber, and my driver called and told me someone had picked up my order and the restaurant refused re-make the order. This was a mistake from their end and they refused to correct it. I won’t be ordering from this restaurant again. Terrible service.
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Jane Austin
Nov 2, 2025
1.0
Went in on October 30th. They were out of carne asada and out of chicken. Bins of other choices were dry and ulgy. Decided to wait till they cooked more carne. Should have left. After 40 minutes the carne was ready. It was tough and tasteless. This was my second visit and my last. First visit I said I would never go back. Decided they needed one more try. Now I'm convinced. Never again!
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Brad Bellinger
Oct 31, 2025
1.0
Horrible service. Horribly cooked chips, and waited 20 min for carne asada which we ultimately never got. I am blown away! If this was a Mom and Pop shop they would not exist
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Sheryl Gebhardt
Oct 22, 2025
1.0
If I could have rate this place no stars I would have. This place is always dirty and low on food items. They are scrapping the last bit of rice and other items. .most times it's cold at the bottom and hard and old. No one ever has a smile on there face or even a hi. You go up to order and they continue to say yup after everything you say. Absolutely no customer service. Then there ice machine is always having issues with ice all over the floor and rug I almost slipped. They are out of most the sodas in the machine and then when you tell them they simply say what can I do about it? I don't know what to tell you. I mean maybe shut the machine off and figure something out, give bottle of soda idk something. This happened a month ago and it's still happening where the ice doesn't come out or it comes out after 5 minutes of trying and you've given up. There's ice on top of the tray falling on the floor. Not to mention again it's always dirty. They gave me maybe a half a scoop of this and that because they didn't have much. TERRIBLE PLACE! HEALTH INSPECTOR NEEDS TO CHECK THIS OUT 😞
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Spokane offer?
Chipotle Spokane offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Spokane?
The restaurant is located at 930 N Division St, Spokane, WA 99202, USA.
What are the operating hours of Chipotle Mexican Grill in Spokane?
Chipotle Spokane is open every day from 10:45 AM to 11:00 PM.
Does the Spokane Chipotle offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can customers order online or through a mobile app at Chipotle Spokane?
Yes, customers can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Spokane accept gift cards and credit cards for payment?
Yes, Chipotle Spokane accepts gift cards and credit cards as payment methods.
What is the contact phone number for Chipotle Mexican Grill in Spokane?
The main phone number is +1 509-344-2706.
Are there any nearby dessert options to Chipotle Spokane?
Yes, Insomnia Cookies, a dessert and pastry shop, is nearby and a great option for a sweet treat after your meal.
Are there any nearby pizza restaurants around Chipotle Spokane?
Blaze Pizza, a nearby pizza restaurant, is close to Chipotle Spokane and offers a convenient option for pizza lovers in the area.
What nearby services can customers access while visiting Chipotle Spokane?
Customers can visit BECU for banking services, The Joint Chiropractic for health treatments, or Seattle Sun Tan for skin care and tanning services near Chipotle Spokane.