Customers frequently reported slow service, inattentive staff, and poor management interactions, leading to frustration.
Food Quality
Mixed reviews on food quality, with some praising specific dishes while others complained about overcooked or bland meals.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty restrooms and unsanitary dining conditions.
Positive Staff Interactions
Despite service issues, some customers highlighted individual staff members who provided excellent service.
Atmosphere Feedback
The atmosphere received mixed reviews, with some finding it dated and uninviting, while others enjoyed the sports bar vibe.
NH
Nicholine Hepner
3 days ago
3.0
The hostess and the young lady that was training were absolutely delightful! The manager was nice. The waitress had an attitude. The fish and chips were burnt on the bread but half raw inside. The flat bread with cheese was hard as a rock. All the pizzas were great. Fries were delicious too. Took 55 minutes to get meals. There were 7 of us and 2 of us waited another 5-10 minutes for our meals after the others at our table got theirs. Two other tables got their food before they brought our last two meals. Seemed to have kitchen issues. We went after lunch hour on a Saturday and it was not crowded. The birthday boy enjoyed his food so I’m happy about that.
NB
Nichole Bailey
Dec 23, 2025
1.0
The only reason I am leaving 1* is for the “manager” (Laura?), and this review needs to be seen.
I had a great experience this evening with bartender Lori. She was busting her butt with a full bar side but never left me to feel like I was being forgotten, and was prompt and professional.
As I was ready to leave, a manager who was assisting a large Christmas party was settling checks. Lori informed me that it would be a little bit cause the POS was being used, which was no issue, I wasn’t in a rush.
As soon as Lori got to the POS after the manager was finished, the manager shortly arrived again. The first thing out of her mouth to Lori was “hurry up!”. I was the complicated customer that asked for my check split up for business purposes and Lori was working to do so. As I’m sitting in front of them watching this manager belittle and degrade her employee IN FRONT OF CUSTOMERS sitting at the bar, I had enough. When I asked the manager to stop talking to her that way and that I had been waiting for 20mins for her to finish so I could have my check she snapped at me and told me to mind my business and “I’m not listening to you”.
Lori apologized for the behavior I encountered to no fault of hers, and When I asked Lori to speak with the manager she informed me I already had. I was appalled. Not only was this manager completely unprofessional, demoralizing and just simply rude, she decided to glare at me while I patiently waited to sign my checks.
I will be staying nearby for the next 2 months for business and wanted a great restaurant to call my kitchen to bring my employees and family to. However, I think I will call ahead and ensure Lori is there and lunatic Laura isn’t….
DQ
David Quinn
Dec 22, 2025
5.0
Great food, service was great just slow and it was a little loud inside. I will still go back.
JW
Jenn Walker
Dec 21, 2025
2.0
Super slow service, beef tastes like cardboard, super watery horseradish.
BT
Baylee Torrez
Dec 4, 2025
5.0
Pizza was delicious. The girl at the desk was super friendly. We ordered the Florentine pizza and added ricotta cheese, so yummy!! 😋
Frequently Asked Questions About Boston's Pizza Restaurant & Sports Bar
What type of food does Boston's Pizza Restaurant & Sports Bar serve?
They serve gourmet pizzas, burgers, wings, pasta, salads, and more in a relaxed sports bar setting.
What are the opening hours for Boston's Pizza Restaurant & Sports Bar?
The restaurant is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Boston's Pizza offer delivery and takeout services?
Yes, Boston's Pizza provides both delivery and takeout options for customers.
Is Boston's Pizza family-friendly and do they have a children's menu?
Yes, Boston's Pizza welcomes children and offers a children's menu, making it a family-friendly restaurant.
Does Boston's Pizza have a bar and serve alcoholic beverages?
Yes, the restaurant has an onsite bar and serves beer, wine, cocktails, and other alcoholic beverages.
Can I make reservations at Boston's Pizza Restaurant & Sports Bar?
Yes, the restaurant accepts reservations to accommodate your dining plans.
How can I contact Boston's Pizza Restaurant & Sports Bar?
You can contact them by phone at +1 509-927-4284 or email at Spokane@bostonpizza.com.
Are there any nearby restaurants where I can dine before or after visiting Boston's Pizza?
Nearby restaurants include Cafe Rio, Buffalo Wild Wings, IHOP, TacoTime, and Pardon My Cheesesteak, offering various dining options to complement your visit.
What are some nearby stores where I can shop while visiting Boston's Pizza?
While in the area, you can visit nearby stores such as Party City Spokane Valley, T.J.Maxx, Deb Shops, Gold Buyers of America, and DICK'S Sporting Goods for shopping needs.
Are there any nearby parks or outdoor areas near Boston's Pizza?
Yes, Centennial Trail Natural Area is a nearby park where you can enjoy outdoor activities before or after your meal.