Baskin-Robbins

4.2
372 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 12510 E Sprague Ave, Spokane, WA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
12510 E Sprague Ave, Spokane, WA
99216, United States

Hours

Reviews

4.2
372 reviews
5 stars
226
4 stars
78
3 stars
26
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.

Cleanliness

Some customers noted cleanliness, while others reported unsanitary conditions and issues with food safety.

Product Quality

Ice cream quality received positive feedback, but there were complaints about specific items like cakes and portion sizes.

Atmosphere

The store's atmosphere was generally appreciated, though some found it too hot or uncomfortable.

Employee Behavior

Inconsistent employee behavior reported; some staff were described as helpful and polite, while others were seen as rude or unprofessional.
  • JS
    Jim Sjothun
    Oct 24, 2025
    3.0
    It's okay
  • SS
    Shannon
    Jul 19, 2025
    1.0
    So I’m not sure if this is standard practice but after seeing an employee spray Spic and Span all over inside the cooler, misting the ice cream in chemicals, we turned around and walked out. Long time customer lost… pretty sure this is an OSHA violation.
  • AJ
    Abby Jane
    Aug 29, 2021
    1.0
    If your going to require a mask at least provide them
  • KP
    Kaden Perala
    Jun 8, 2020
    4.0
    It was good, small portion sizes but tasty flavors. Good customer service during the pandemic.
  • JC
    Jacqueline Collins
    May 11, 2018
    5.0
    My grand daughter come here on weekend we love it here

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.