Pizza Hut

3.7
324 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1207 S Pines Rd in Spokane Valley, WA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1207 S Pines Rd, Spokane Valley, WA
99206, United States

Hours

Reviews

3.7
324 reviews
5 stars
161
4 stars
52
3 stars
19
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful managers, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly made pizzas.

Delivery Issues

Several reviews mentioned long wait times for delivery, orders arriving late, or not at all, with some customers receiving cold food.

Food Quality

Mixed feedback on food quality, with some praising the pizza and wings while others reported burnt or poorly made items.

Staff Behavior

Instances of aggressive or unprofessional behavior from staff were noted, leading to negative customer experiences.
  • UP
    Unknown Person
    2 days ago
    5.0
    Customer service is Great!Delicious Pizza!Those wings are delicious 😋 👌
  • BB
    Brandon Babinski
    Oct 10, 2025
    5.0
    I accidentally ordered the wrong pizza and Darrien said no problem. I’ll just make a new one on the house. I appreciate his hospitality and how quick he was, give this dude a raise!
  • CC
    Cathy Coleman
    Jul 15, 2025
    1.0
    Half of my pizzas were missing toppings and the sauces were wrong. When I called to let them know, the guy said, "I definitely made them right, it must have been the person who cut them that messed up." What?!
  • WC
    W C
    Jul 8, 2025
    1.0
    Just moved to the area and this was our first time ordering here. AVOID this place. I called after 45 min to check on my order and they hadn't even started it. Asked to speak to the manager and I was put on hold for 20 min before I finally just hung up!
  • BY
    Beth Y
    Jul 3, 2025
    1.0
    On Tuesday July 1st about 9:15-9:30ish pm I had very uncomfortable experience. I got there for a door dash order and went to open the lobby door and both sets were locked and said for safety reasons doors lock at 10 pm. It wasnt 10 pm yet so I went through drive thru and another sign in the drive thru window said this is not an ordering window only for pick up. So I waited and eventually someone came to the window. He was not very nice and I was very polite, not in a rush or anything. He said here for a pick up order? I gave him the name kinda meekly cuz he had an attitude. He walked off to get the order. It was a few minutes seemed he might've been running the store all himself. When he came back he dang near threw the food at me mind you this isn't my food, I'm just door dashing. I was shocked it was so aggressive. Then when I was checking to make sure everything was there a Mt dew and Pepsi were not there. So I knocked on the window as the lobby was closed. Nothing. I knocked again just waiting. Nothing. So I gently honked my horn feeling bad but not sure what to do cuz I already heard the phone ringing off the hook. Still nothing. So this time... I laid on my horn. He came back over SLAMMED the sliding window open which scared me cuz this is not okay behaviour. I said I was missing a Mt dew and Pepsi he stomped off grabbed it then slammed the window shut. I don't know who that was, but his behaviour was very unsafe and upsetting and maybe he needs more help, but shouldn't take it out on me or other customers. Pizza hut I hope you see this. I don't want myself or others to deal with this behaviour again. Also maybe you guys just need to shut this location down? You guys keep having people email you to "fix" things but seems things arent fixable. Fire the aggressive employee including the manager. I've been reading the reviews maybe instead of an automated response pizza hut actually fix that location.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Spokane Valley?

Pizza Hut is located at 1207 S Pines Rd, Spokane Valley, WA 99206.

What are the operating hours of Pizza Hut for delivery and takeout?

Pizza Hut operates from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday for delivery and takeout.