Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,868 reviews
5 stars
629
4 stars
433
3 stars
309
2 stars
165
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude management and staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold food, incorrect items, and poor quality, with some customers expressing disappointment in the freshness of the meals.
Customer Experience
Several customers highlighted a lack of professionalism and poor customer service, particularly from management, leading to negative dining experiences.
Cleanliness
The cleanliness of the restaurant was criticized, with reports of dirty bathrooms and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
- BABrad Auge4 days ago1.0Worst McDonald's I have ever been to the lady didn't even listen to our order and when we said something to her got nothing but attitude
- TTtony trunkhill5 days ago1.0You will not find a slower mcdonald's than this one. Also, really good at getting orders wrong or missing items on a consistent basis.
- SBStephanie BerrymanNov 4, 20255.0The swing shift manager Kenzie has executional customer service . She gave me a free toy for my son after he didn’t get the one he wanted. She handled the chaos of dinner while looking like shes having the best time. Will definitely recommend this location
- DMDaniel McCorkendaleOct 29, 20251.0If you are an Uber driver I would refuse every single pickup from this store. I will be for now on. I went inside today and verified my order with the heavy set boy at the counter he gave me the order number to type it in my app to verify pickup. A different woman went to hand me the order I SHOWED HER MY UBER DRIVER APP AND CUSTOMERS NAME. Cris refused to hand it to me and I'm the Uber driver I did call Uber support today and took this to my managers
- CCChristopher CollinsOct 26, 20251.0Very rude management. literally standing at the counter no greeting literally got to ask for service she tells me there is a kiosk behind me. Food was cold its whatever should have just stayed home and made my own food
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Spokane Valley is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to midnight on weekdays, until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to midnight on Sundays.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:30 PM through their online platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup services?
Yes, this location supports curbside pickup, delivery including same day and no-contact options, and mobile ordering through their app.
Is there a drive-thru available at the Spokane Valley McDonald's?
Yes, this McDonald's offers a drive-thru service for convenient ordering and pickup.
What is the address and contact number for this McDonald's?
The McDonald's is located at 10516 E Sprague Ave, Spokane Valley, WA 99206. You can reach them at +1 509-924-2929.
Are there any nearby transit options that could help me get to McDonald's?
Yes, the STA Pence-Cole Valley Transit Center is nearby, providing convenient bus service to reach McDonald's at 10516 E Sprague Ave.
What other dining options are close to this McDonald's?
Nearby dining options include Darcy's Restaurant and Spirits, Bruchi's, Senor Froggy Mexican Foods, Arby's, Taco Bell, Shogun Restaurant, and Three Sisters Vietnamese Restaurant.
What local businesses are close to McDonald's that I might visit before or after eating?
Close by are several businesses such as Euro Union automotive repair, Davis Office Furniture, Rosauers Supermarkets, Spokane Valley Event Center, and Coinme ATMs.