Jimmy John's

3.8
239 reviews

About

Sandwich Restaurant

Location

Jimmy John's
615 N Sullivan Rd, Spokane Valley, WA
99037, United States

Hours

Reviews

3.8
239 reviews
5 stars
136
4 stars
33
3 stars
13
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Quality

While some reviews praised friendly and efficient service, others highlighted rude staff and poor customer interactions.

Cleanliness

Several customers noted the cleanliness of the establishment, contributing positively to their experience.

Delivery Issues

Customers frequently complained about slow delivery times and mishandling of orders, impacting their overall satisfaction.

Food Quality

Feedback on food quality was mixed, with some praising the sandwiches while others reported stale or poorly made items.
  • ST
    Shelby Thompson
    Nov 14, 2025
    1.0
    I won’t go back.
  • TM
    Terri McDoniel
    Nov 7, 2025
    2.0
    Sullivan Jimmy johns was very disappointing. I usually visit Jimmy johns on mission. They always do a great job. The one on Sullivan i will avoid. I ordered a turkey sandwich, it was not made like I ordered. There was one small swipe each of mustard and mayo only in the very center of the bun. The sandwich was dry. No pickles when I ordered extra pickles. There was only turkey on 1/3rd of the sandwich. My daughter ordered a vegetarian sandwich. I honestly thought I had her sandwich.
  • BW
    Brian Wickstrom
    Sep 24, 2025
    5.0
    Good service and good sandwiches
  • SD
    Shane Dean
    Sep 14, 2025
    5.0
    Everyone was very friendly when I came in, three separate people greeted me. Place was very clean, even with them being kinda busy. Happy that Jimmy John's had hot sammiches now. Prices are really reasonable for what you get, and my food came out pretty quick. Definitely going to stop here again when I am in the neighborhood
  • AD
    Ali Duhrkoop
    Sep 11, 2025
    5.0
    I went in today 9/11 around 12:30. The place was packed for lunch hour. Just wanted to give props to the team because it looked pretty stressful but they stayed focused on getting orders out as quickly as possible. I was expecting the order to be sort of thrown together in a hurry, but the sandwiches were fantastic. I also visited this location last week and got the best JJ’s unwich I’ve ever had. Thank you guys!