Dutch Bros Coffee

4.4
100 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
807 N Sullivan Rd, Spokane Valley, WA
99037, United States

Hours

Reviews

4.4
100 reviews
5 stars
72
4 stars
11
3 stars
3
2 stars
9
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of exceptional and poor customer service experiences, with some staff being praised for their friendliness and professionalism, while others received criticism for rudeness and mistakes.

Order Accuracy

Several customers reported issues with incorrect orders, leading to dissatisfaction, although some noted that drinks were made correctly on other occasions.

Drink Quality

Opinions on drink quality varied, with some customers enjoying their beverages while others expressed disappointment in flavor and consistency.

Speed of Service

While many customers appreciated the quick service, others experienced long wait times, particularly during busy periods.
  • KW
    Kennedy Walgren
    Nov 28, 2025
    1.0
    Completely messed up my order and took 15 minutes. Was super rushed and makes me want to never go to Dutch Bros again. That was a absolute joke
  • TG
    Ted Guthrie
    Nov 25, 2025
    5.0
    Haley who works at the Sullivan location and closes is the nicest barista. Great service always a smile Remembers my name and order even though I only go there 2 a week.
  • KM
    Kristen Meithof
    Nov 19, 2025
    5.0
    I love that they get my drink right everytime and get social cues when you don’t want to chit chat too much. They get me.
  • G1
    GHOST 1893
    Nov 18, 2025
    5.0
    Normally I only do mom and pop coffee shops as chain coffee shops use burned/tipped beans of low quality. I know this because I own my own coffee company. Well I was tired from a long road trip ans stopped in. 1. The employee (Sofia) who greeted me was very warm and friendly while also very professional. This is uncommon in an industry of high turnover. 2. I had a few questions to find out what I wanted and she was patient and helped me decided without me feeling rush! 3. Carmel Apple smoothie is what I ended up ordering. And I was not let down.. It was just as she described. This is the exact customer service to develops repeat customers and builds that much need customer loyalty. I will now ensure to stop by as long as this exceptional customer service continues!
  • GH
    Greg Hibler
    Nov 11, 2025
    2.0
    Got the wrong drink ... bad way to start my night off to work..

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!