Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,273 reviews
5 stars
999
4 stars
154
3 stars
54
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and engaging staff, highlighting their positive interactions and personalized service.
Drink Quality
While some customers enjoyed the drinks, others reported issues with incorrect orders and drinks lacking flavor.
Efficiency
Several reviews mentioned slow service and long wait times, particularly during busy hours.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and issues related to tipping practices.
- JCJudy CunninghamDec 5, 20255.0Hello everyone at N. Pines Dutch Bros. I want everyone to know that I was at the N. Pines shop and Courtney and Claudia where there they made me feel like family and genuinely care about how I was doing. They workers at this shop all have the upmost respect for the customer. They have never giving me anything but the best customer service ever. Courtney you make me smile and make my day brighter. Claudia you must be a great manager because it shows through the whole shop how happy everyone is to be working for you.This is Sally.
- MVMarissa VarnerNov 11, 20251.0Some of the girls working at this location are very rude and make paying customers feel like crap because they didn't put a sign up saying not to go in a certain lane. So disappointed and won't be coming back.
- CKCraig KibbyOct 5, 20255.0Great drink combos, friendly and engaging staff. One of my go to places.
- SVSergio VelasquezOct 5, 20255.0Great iced Americano and friendly employees!
- HGHippy dave GlanderSep 22, 20255.0Perfect quads every time.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours at Dutch Bros Coffee on 20 N Pines Road?
Dutch Bros Coffee at 20 N Pines Road is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee on 20 N Pines Road offer delivery services?
This location offers curbside pickup but does not offer delivery services.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink to your liking.
What forms of payment are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about personal checks acceptance.
Are there any caffeine-free drink options available?
Yes, you can order decaffeinated espresso-based drinks as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades that are caffeine-free.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at the shop, with no limit on points accumulation. You can also provide your phone number if you forget your phone to still earn points.
Are there any nearby coffee shops to Dutch Bros Coffee on 20 N Pines Road?
Yes, there are other Dutch Bros Coffee locations and a Starbucks nearby, which offer alternative spots for your coffee cravings.
What nearby dining options are available near Dutch Bros Coffee on 20 N Pines Road?
Nearby restaurants include Denny's for classic American breakfasts, Old Country Buffet for diverse meals, Pizza Rita for pizza, and TacoTime for Mexican fast food.
Are there any pharmacies near the Dutch Bros Coffee location?
Yes, Walgreens, Rite Aid, and CVS Pharmacy are nearby, making it convenient to pick up any health or beauty supplies before or after your coffee visit.
Can I order Dutch Bros Coffee drinks ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android platforms, allowing you to customize drinks and skip lines for pickup.