Dairy Queen Grill & Chill

4.0
1004 reviews
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Business Details

1221 N Pines Rd, Spokane Valley, WA
99206-4938, United States
(509) 926-6617
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1221 N Pines Rd, Spokane Valley, WA
99206-4938, United States

Hours

Reviews

4.0
1,004 reviews
5 stars
497
4 stars
267
3 stars
114
2 stars
40
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some report friendly and accommodating staff, others mention unprofessional behavior and poor customer service.

Food Consistency

There are frequent complaints about food quality, including cold items, incorrect orders, and missing components, leading to dissatisfaction among customers.

Pricing

Customers find the prices to be high, especially for the quality of food received, with some expressing that the cost does not match their expectations.

Popular Menu Items

Despite issues, many customers enjoy specific menu items like Blizzards and burgers, often praising their taste and quality.

Cleanliness and Atmosphere

The cleanliness of the location and the overall atmosphere receive positive remarks, with some customers appreciating the peaceful environment.
  • CG
    Cindy grove
    Nov 8, 2025
    5.0
    I had such a great experience at Dairy Queen! The staff were super friendly and welcoming from the moment I walked in. My order came out quickly, fresh, and exactly how I wanted it. The ice cream was perfect. And I want to appreciate the young man that took my order.
  • RB
    RedBone BigSmoke
    Nov 5, 2025
    4.0
    Everything was good, but we asked for ketchup & didn't get it, but we were literally there minutes before closing, so we cldn't get any, even though it only took us a few minutes to realize we didn't have it. Other then that, it was all good!!
  • JT
    Jay Torrez
    Oct 6, 2025
    1.0
    So I went in to buy a cake for my friend's birthday, which was $50, which was crazy. They offered to put happy birthday on it, and as I'm waiting for them to write the happy birthday on the cake, they tried to kick out 2 girls and then 2 other girls came in, I followed them outside and started A screaming battle so all the employees decided to go outside. While I'm waiting for my cake to get finished by the time they all came in, including the manager. My cake had melted... So instead of offering to fix it, I just asked for a refund. I tried to talk to the manager after I left Because I was disappointed when I told her she was very unprofessional, on how she handled the situation... So I left with no happy birthday Cake, no cake and have to wait 24 hours to get my $50 back. I will not be coming back to this establishment......
  • AS
    Alex somo
    Oct 3, 2025
    5.0
    Lunch staff on Oct 3rd was amazing
  • AB
    Angela Bonanno
    Oct 2, 2025
    5.0
    Dilly bars yum, blizzards yum, chicken strip basket yum, Blizzard cakes yum, burgers and fries also yum. Lol, love dairy Queen
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Spokane Valley offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill throughout the week?

The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 12:00 PM to 7:00 PM.