Chipotle Spokane Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with reports of rude staff and inadequate management.
Food Quality
Mixed feedback on food quality, with some customers praising the taste while others reported cold, poorly prepared, or incorrect orders.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting they were often small or inconsistent.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.
Management Issues
Frequent complaints about management practices, including lack of staff training and poor handling of customer complaints.
AS
Andy Sroufe
Nov 15, 2025
1.0
Went here tonight and the place was in absolute shambles. Out of guac, brown rice, white rice, cheese, lettuce can't make this up. They had PILES 3 feet high of dirty pans on the table behind the counter, every flat surface in the place had cheese, lettuce, whatever on it like nothing had been wiped down in hours. Where you pay was absolutely covered in sauce, queso and various toppings that had fallen off other people's food that no one had bothered to clean up. By the time I got home with the 2 bowls I got for my family I felt like it would be irresponsible to eat them from that dirty of a place. I can't imagine their hot food was hot and cold food cold. Anyway, were out $20+ but I know we won't get food poisoning from that pit.
SD
Shane Dean
Nov 14, 2025
1.0
Food about as good as any other Chipotle, sometimes a little inconsistent. Usually fairly clean here.
Have had my order be wrong here a lot. And a couple of the employees here are just surly as hell. Consistently.
Like so many places lately, inside decor is basically corporate cafeteria.
I like Chipotle food, but between the mistakes in my order and the rudeness of a few employees here, I have quit going.
TK
telos Kiss
Nov 11, 2025
1.0
I asked the staff if they were serving free meal for vets on Veterans day and she replied yes. Then the cashier told me its buy one get one free... I lost 20 minutes in line for nothing. Not cool chipotle.
AS
alec sandoval-castor
Oct 30, 2025
1.0
I came in at 10 on October 29th, only to be met with cold, old food, the meat was cold, the rice was cold, the guac was freezing and it all looked like it had been sat out for hours. It was my first time trying Chipotle too, definitely won't try it again. Extremely disappointed!
DB
D’Angelo Blodgett
Oct 27, 2025
5.0
Always a 10/10 experience. I order a minimum like 3 times a week and each time food is great💯 I also order chipotlelane and my food is always ready and the workers always very nice even gave me some extra chips, that day was long and stressful and that small act made a huge difference. Keep up the awesome work and the window workers especially deserve a raise for their work. Will always be coming back
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Spokane Valley offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill on a typical day?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Spokane Valley?
It is located at 209 N Sullivan Rd, Spokane Valley, WA 99037, US.
How can I order food online from Chipotle Spokane Valley?
You can order online via https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What are some restaurants near Chipotle Mexican Grill in Spokane Valley?
Nearby restaurants include Taco Bell, Wendy's, Sullivan Scoreboard sports bar, Pizza Hut, and Shari's Cafe and Pies.
What other food options are available around the Chipotle Spokane Valley location?
Aside from Chipotle, nearby options include coffee shops like Wake Up Call - Sullivan and The Wake Up Call, as well as fast food like Taco Bell and Wendy's.
Are there any useful services near Chipotle Spokane Valley for errands or shipping?
Yes, FedEx Office Print & Ship Center and RushMyPassport in FedEx Office are nearby for shipping and travel documents.
Can I find fitness and recreational facilities near Chipotle Mexican Grill?
Yes, nearby fitness options include Gas House Gym, GT-X Sports Performance, and Pro Vision Academy.
How can I contact Chipotle Mexican Grill in Spokane Valley directly?
You can call them at +1 509-418-5072 or email WA.3733.SpokaneValle@chipotle.com for inquiries.