McDonald's

3.0
2028 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20315 Mountain Hwy E, Spanaway, WA
98387, United States

Hours

Reviews

3.0
2,028 reviews
5 stars
508
4 stars
364
3 stars
403
2 stars
206
1 star
547

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers experiencing food-related issues.

Cleanliness

The dining area and overall cleanliness were criticized, with multiple mentions of dirty floors and tables.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect orders.
  • HD
    Hailey Daunis
    4 days ago
    1.0
    Took for ever to give us our food do not recommend
  • TC
    Trisha Case
    5 days ago
    1.0
    Every time I order food from here the fries are cold and/or items are missing. They don’t have a welcoming environment and just rush you out. They make you wait in the front while the rest of your food is getting cold. All I wanted was fries and a chicken sandwich. Fries are lukewarm and stale like they have been sitting. Chicken sandwich was lukewarm and the burger was dry and crunchy… not happy…
  • JS
    Jordyn Schukar
    Jan 5, 2026
    1.0
    Food was cold, wait in the drive thru was so long and the staff didnt even talk to us. Outside of building littered with garbage. Will not be back.
  • GG
    George Gallant
    Dec 12, 2025
    4.0
    I drove through the drive-thru they made a mistake on my order I ordered a barbecued rib which is something they don't have all the time and then a new chicken burrito of some sort they were both very good but I almost had to leave without the barbecue rib because they gave me two chicken burritos Everything turned out okay though because they did eventually bring me the rib I have put back the chicken and they didn't take it so I guess I came up on her chicken burrito which is not what I was trying to do I told my trade the other one back in I didn't want to I only wanted one I only ordered one It was late I was tired I was irritated traffic was bad I just needed something to eat so I can go home overall it wasn't bad
  • TJ
    Tina Johnson
    Dec 10, 2025
    5.0
    The cashier brought us our food and with a good attitude and smile. It was raining and he had to walk it out to us. Very much appreciated him.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Spanaway, WA?

McDonald's in Spanaway, WA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers drive-through service 24/7.