Brand Certified
McDonald's
3.0(2045 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
20315 Mountain Hwy E, Spanaway, WA
98387, United States
Certified by McDonald's • Feb 22, 2026
(253) 847-3392
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.0
2,045 reviews
5 stars
510
4 stars
367
3 stars
406
2 stars
207
1 star
555
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, including burnt items and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
- FHfrances HedrickFeb 6, 20261.0Every single time I come to this location and use curbside pick up I'm waiting 20+ minutes and my food is cold. This is the last time. Absolutely insane
- JNJasmine NaFeb 3, 20261.0Keep messing up orders some taste funny too always forget sauce make sure you check your bag of food
- CMChad MeyerFeb 2, 20261.0I'm giving up on this location. Multiple times I have seen the manager yelling at employees and customers. The food is fine, but at what cost?
- VRVirginia RothFeb 1, 20265.0The best customer Service. Great tasting food and relaxing atmosphere
- SNSabrina NortonJan 29, 20261.0Was waiting for my order in the drive-thru and watched a woman making the food. Prepare a strawberry milkshake and got whipped cream on her hand then licked it off her finger then proceeded to put the lid on milkshake and got the shake on her hand and lick her fingers again.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website