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McDonald's

3.2
(2449 reviews)

Business Details

14900 Pacific Ave South, Spanaway, WA
98444, United States
(253) 537-9353
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14900 Pacific Ave South, Spanaway, WA
98444, United States

Hours

Reviews

3.2
2,449 reviews
5 stars
651
4 stars
497
3 stars
496
2 stars
263
1 star
542

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes in the drive-thru and for food orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or improperly prepared items.
  • JS
    Jason skol
    2 days ago
    3.0
    Frankly I'm doubting I'll order from this location again as they consistently get orders wrong, I made a not large delivery order of just 2 meals and they couldn't get it right, instead of getting my medium iced coffee I was given a small Coke, the rest of my order was there at least which is why this review isn't lower
  • SM
    Steve Midas
    6 days ago
    5.0
    This is for the 14900 Spanaway location. Plenty of parking on site and on the street. Got here for breakfast at around 9:30a so just past the morning rush I would think. Gave the store a star off for atmosphere because they left a mop out with wet floor signs but they weren't mopping. It was just hanging out. This did not affect the overall score because the dinning area when I eating was very clean. They have 5 kiosks for orders, and one was not working when I was there. What was amazing was being greeted by a "good morning" when I came through the door. Her name was Dawn, and I made sure to loop back and get her name. I don't recall the last time I've heard that at a McDonald's let along most storefronts so I definitely appreciated the effort. Inside was warm and the wifi was fantastic! One of the only fast food locations with a stable wifi so I also appreciate that very much. Service was great! I decided to dine in and I was again greeted by Dawn again, and my food came out hot and most importantly accurate. Ordered 2 sausage McMuffin's with egg and a large coffee. This location for some reason toasts the english muffin in such a way, that it takes the breakfast sandwich to another level. And I thought it was just a fluke, but the 2nd sandwich was just as good with the cheese melted just right and sauge grilled out like I was sitting down at a diner. It was by far the best Mc breakfast anything I've had. Loved it so much, I ordered 2 more to go! (It was a buy 1 get the 2nd for $1 so...) Anytime you're in Spanaway and you're looking for a quick breakfast, come here. Midas 5-stars for a solid experience of great food and service.
  • VL
    Veronica Leiataua
    Jan 31, 2026
    1.0
    I don’t know what happened to our favorite mcdonals but the service has gone down so much lately. The morning crew is always late to the intercom and they never have things ready or in stock. The waiting part is the worst jn the morning. Almost every car waits at least 5 mins before someone gets to the intercom to take an order. The atmosphere has changed so much. 2/10
  • TK
    Timothy Kushnereit
    Jan 28, 2026
    1.0
    Dont order food early in the morning at this restaurant. For some reason they allow you to pay, but have no way to cancel the order and no way to pick up your food. They arent actually 24 hours went here at 4 am and i had to wait until 5 am to get my food.
  • SD
    Scottie Dickson
    Jan 26, 2026
    1.0
    This location is slow. As can be. I have ordered twice on app. Both timed i was parked for 10-12 minutes and got cold stale fries. Dont waste your time or money

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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