McDonald's

3.2
2418 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14900 Pacific Ave South, Spanaway, WA
98444, United States

Hours

Reviews

3.2
2,418 reviews
5 stars
642
4 stars
493
3 stars
494
2 stars
260
1 star
529

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 30 minutes, with some experiences taking up to an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and modifications not being honored.

Staff Attitude

Feedback indicated a mix of customer service experiences, with some staff being described as rude or unprofessional, while others were noted for their friendliness.

Food Quality

Several customers complained about food being served cold, stale, or improperly prepared, impacting overall satisfaction.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.
  • JL
    Jr Luna
    Nov 17, 2025
    1.0
    Called because they did not fulfill my order was told they were busy and could not help me.
  • KM
    Kalee Mosley
    Nov 7, 2025
    1.0
    Nothing new just another day of terrible service from these horrible workers and not to mention the management team will flip you off because they gave you the wrong bag and refuse to fix my order. Here’s a picture of the manager 😂
  • NM
    Nathan Michel
    Nov 7, 2025
    1.0
    I feel like restaurants in general are just rude to DoorDash, but they went above and beyond here. To give me terrible service Did customer service just disappear?
  • MT
    Marcus Trotter
    Nov 1, 2025
    1.0
    I believe that every McDonald's restaurants or at least McDonald's restaurants in Washington needs to fire employees who somehow and some reason can't read and understand English I know that restaurants food are supposed to be fast food, but that shouldn't mean they have to rush everything and give away orders that's not what we looking for... I ordered 4 burgers without cheese and I found cheese in all 4 of them! I think I rather get McDonald's food from the newest McDonald's restaurant that built 2 or 3 years ago, hopefully they follow orders better than every others, including this one...
  • EA
    Ella Ames
    Oct 20, 2025
    1.0
    Got a 3 piece strip meal tonight, asked for creamy chili sauce. It got added to the order, and then got charged for 1 extra at $0.29 that I did not ask for and another Extra Sauce packet charge of $0.50. My boyfriend asked for a medium fry on his meal with a large drink because the larges have the Monopoly tickets. He received and was charged for a medium even after assuring he'd been heard. Worker at the window (didn't get a name) was wearing a managers uniform and name badge. Why am I being charged extra without telling or asking me?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Spanaway, WA?

McDonald's in Spanaway, WA operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.