McDonald's

3.2
2431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14900 Pacific Ave South, Spanaway, WA
98444, United States

Hours

Reviews

3.2
2,431 reviews
5 stars
642
4 stars
496
3 stars
494
2 stars
263
1 star
536

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted dirty conditions in the restaurant and restrooms, affecting customer experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Food Quality

Several customers mentioned that the food was often cold, stale, or poorly prepared.

Staff Attitude

Reviews indicated a mix of friendly and rude staff, with many customers expressing dissatisfaction with the service attitude.
  • YQ
    Y Q
    4 days ago
    1.0
    Samoan lady is so rude. She makes me wait15/20min for medium size coffee. Ordered at 11:48pm received the 2 coffees at 12:12pm. The Samoan lady told me if I can’t wait that I could leave. What… why?!
  • SL
    Shanna Leigh
    Dec 27, 2025
    1.0
    terrible service would rather dine elsewhere they’re were terrible with doordash and had me waiting over an hour for some “fast food”
  • JD
    Jackie Davis
    Dec 24, 2025
    1.0
    The service was alright not like some of the others i have been too. I ordered food, and sat down in the lobby there was garbage still left on other tables not sure how long they have been there, both garbages in the lobby were also full so that’s why people just left there garbage on the tables. When I left they were not that busy. Not hardly anyone in the drive through and two other parties in the lobby and play place combined. Definitely needs some improvement.
  • JR
    Joshua Reed
    Dec 17, 2025
    1.0
    Never fails that they miss something in the order. This has happened with numerous recent orders from this location.
  • JI
    james ingram
    Dec 2, 2025
    1.0
    I was using a deal at the kiosk, and for some reason the item was not showing up on the kiosk. I asked the worker at the front desk for help and she said that the kiosk is broken and won’t allow some deals due to a glitch so I asked her to help me out at the front desk with it and she Refused to help out and said that I already used my deal on the kiosk so she’s not gonna let me use it at the desk even though she watched that the kiosk was not working and told me that the deal did not work on there. Update- went 5 min down the road to another Mcdonalds and they immediately fixed the code issue. This Pacific Mcdonalds was just choosing to not help with the issue.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Spanaway, WA?

McDonald's in Spanaway, WA operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.