Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
1,125 reviews
5 stars
492
4 stars
267
3 stars
155
2 stars
64
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Consistency
Food quality is inconsistent, with complaints about cold, soggy, or improperly prepared items, alongside positive mentions of ice cream and blizzards.
Cleanliness
Several reviews highlight cleanliness issues in the dining area and restrooms, impacting overall customer satisfaction.
Pricing Concerns
Many customers express dissatisfaction with high prices relative to portion sizes and food quality.
Atmosphere
The atmosphere is generally described as welcoming, but some customers report negative experiences due to staff behavior.
- RRRoger R BOB Reed4 days ago2.0Was just at Dairy Queen Spanaway. Order 3 Delux Bacon Cheese Burgers, 1 Lrg Fries, 1 onion Rings. Had to wait for the onion Rings in the parking lot. Order brought out to Car got home NO Onion Rings and Bacon on Bugers under cooked. Will be calling the manager.
- YSYuko Soliz6 days ago1.0Ordered from here at different times of the day, even lunch and dinner time. Yet despite getting my food right away, I always end up with cold, stale, soggy fries. That means someone is not dumping the old bad fries, and just putting new ones over them. Then when the new ones are cooking, they just use the old soggy ones to serve. Every time I order my burger, and tell them no tomatoes, they put tomato on it. I’m highly allergic to tomatoes, so I am never able to eat my burger. The employees are lazy, and the management is clearly not doing their job.
- SLShari LienNov 2, 20255.0Need to keep s'mores blizzard all year round.
- JKJordyn KOct 15, 20255.0I absolutely love this Dairy Queen location! It’s honestly my go-to spot whenever I’m craving something sweet or a quick meal. One of the things that sets this location apart from others is that they carry chocolate ice cream, which might sound simple, but so many other locations don’t. It’s such a letdown when you’re craving chocolate and can’t get it, but this location always delivers exactly what I want. On top of that, the service here is consistently fast and efficient. Even during busy times, I never have to wait long, and the staff always seems organized and friendly. It’s clear they take pride in keeping orders accurate because I’ve never once gotten the wrong food, which is more impressive than it might sound. Between the fast service and reliable orders, it’s a place I can count on for a quick treat or meal. The atmosphere is clean and welcoming, making it perfect for a quick stop with friends, family, or even just a solo ice cream run. Overall, this Dairy Queen location gets everything right — the chocolate ice cream, fast service, and accurate orders make it a five-star experience every time.
- MPMarjean PetersenSep 30, 20251.0Awful customer service. The young women taking our order was obviously upset that she was working. A very unpleasant look on her face, and she refused to speak. When we received our order we were missing 1 blizzard, a sundae, a cheeseburger and a chocolate milk. I waited at the counter to inquire about the missing items. The young women just stared at me with a scowl, again not speaking. I finally managed to get a Sundae and a blizzard from her, but left without the cheeseburger or the chocolate milk. I didn't have the time or the patience to approach her again. I was not the only customer who was waiting for missing items. At least I know she treats all customers the same. Will not go to that DQ again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Spanaway?
Dairy Queen Grill & Chill in Spanaway is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Spanaway offers drive-thru service daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 17909 Pacific Ave S, Spanaway, WA 98387-4607, USA.
What type of food does Dairy Queen Grill & Chill serve?
They serve classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster and high chairs available, outdoor seating, restrooms, and wheelchair accessibility.
How can I place an order for pickup or find exclusive deals at Dairy Queen Grill & Chill?
You can order online for pickup at their website or download the Dairy Queen app for exclusive deals.
What are some nearby restaurants where I could dine before or after visiting Dairy Queen Grill & Chill?
Nearby options include El Charrito Mexican Restaurant and Hidalgo for Mexican cuisine, Happy at the Bay Teriyaki 3 for Asian food, and Kampai Wings & Teriyaki for pan-Asian dishes.
Are there nearby places for automotive services when visiting Dairy Queen Grill & Chill?
Yes, Grease Monkey offers automotive repair and oil change services nearby, which can be convenient if you need vehicle maintenance while grabbing a meal.
What nearby shopping options are available around Dairy Queen Grill & Chill?
Kmart, Dollar Tree, Spirit Halloween, and several beauty salons and spas such as Happy Nails & Spa and Sally Beauty are close by for shopping and beauty needs.
Does Dairy Queen Grill & Chill provide amenities for kids and accessibility?
Yes, the location welcomes children and families, providing booster seats, high chairs, outdoor seating, and has restroom facilities and wheelchair accessibility.