Dairy Queen Grill & Chill

3.8
1125 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
17909 Pacific Ave S, Spanaway, WA
98387-4607, United States

Hours

Reviews

3.8
1,125 reviews
5 stars
492
4 stars
267
3 stars
156
2 stars
64
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.

Food Quality

Numerous reviews highlighted issues with food quality, such as cold, soggy fries, undercooked burgers, and incorrect items in orders.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.

Pricing Concerns

Several reviews mentioned that prices are perceived as too high for the quality of food received.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and efficiency.
  • IN
    Ivana Notyers
    Jan 5, 2026
    3.0
    Their cone prices are ridiculous.
  • GT
    Gowri Tatikonda
    Dec 9, 2025
    5.0
    We visit this place every month as it falls in our route to yelm and after 2hrs of long drive from eastside we find this place convenient for restroom break and quick bites. Restrooms are clean and there is plenty of parking. Though there is no restriction on using restrooms we just make sure to purchase something here every time.
  • RR
    Roger R BOB Reed
    Nov 20, 2025
    2.0
    Was just at Dairy Queen Spanaway. Order 3 Delux Bacon Cheese Burgers, 1 Lrg Fries, 1 onion Rings. Had to wait for the onion Rings in the parking lot. Order brought out to Car got home NO Onion Rings and Bacon on Bugers under cooked. Will be calling the manager.
  • YS
    Yuko Soliz
    Nov 18, 2025
    1.0
    Ordered from here at different times of the day, even lunch and dinner time. Yet despite getting my food right away, I always end up with cold, stale, soggy fries. That means someone is not dumping the old bad fries, and just putting new ones over them. Then when the new ones are cooking, they just use the old soggy ones to serve. Every time I order my burger, and tell them no tomatoes, they put tomato on it. I’m highly allergic to tomatoes, so I am never able to eat my burger. The employees are lazy, and the management is clearly not doing their job.
  • SL
    Shari Lien
    Nov 2, 2025
    5.0
    Need to keep s'mores blizzard all year round.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Spanaway?

Dairy Queen Grill & Chill in Spanaway is open every day from 10:00 AM to 10:00 PM.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, Dairy Queen Grill & Chill in Spanaway offers drive-thru service daily from 10:00 AM to 10:00 PM.