Many customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.
Food Quality
Numerous reviews highlighted issues with food quality, such as cold, soggy fries, undercooked burgers, and incorrect items in orders.
Cleanliness
Some customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.
Pricing Concerns
Several reviews mentioned that prices are perceived as too high for the quality of food received.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and efficiency.
IN
Ivana Notyers
Jan 5, 2026
3.0
Their cone prices are ridiculous.
GT
Gowri Tatikonda
Dec 9, 2025
5.0
We visit this place every month as it falls in our route to yelm and after 2hrs of long drive from eastside we find this place convenient for restroom break and quick bites. Restrooms are clean and there is plenty of parking. Though there is no restriction on using restrooms we just make sure to purchase something here every time.
RR
Roger R BOB Reed
Nov 20, 2025
2.0
Was just at Dairy Queen Spanaway. Order 3 Delux Bacon Cheese Burgers, 1 Lrg Fries, 1 onion Rings. Had to wait for the onion Rings in the parking lot. Order brought out to Car got home NO Onion Rings and Bacon on Bugers under cooked. Will be calling the manager.
YS
Yuko Soliz
Nov 18, 2025
1.0
Ordered from here at different times of the day, even lunch and dinner time. Yet despite getting my food right away, I always end up with cold, stale, soggy fries. That means someone is not dumping the old bad fries, and just putting new ones over them. Then when the new ones are cooking, they just use the old soggy ones to serve.
Every time I order my burger, and tell them no tomatoes, they put tomato on it. I’m highly allergic to tomatoes, so I am never able to eat my burger.
The employees are lazy, and the management is clearly not doing their job.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Spanaway?
Dairy Queen Grill & Chill in Spanaway is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Spanaway offers drive-thru service daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 17909 Pacific Ave S, Spanaway, WA 98387-4607, USA.
What type of food does Dairy Queen Grill & Chill serve?
They serve classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster and high chairs available, outdoor seating, restrooms, and wheelchair accessibility.
How can I place an order for pickup or find exclusive deals at Dairy Queen Grill & Chill?
You can order online for pickup at their website or download the Dairy Queen app for exclusive deals.
What are some nearby restaurants where I could dine before or after visiting Dairy Queen Grill & Chill?
Nearby options include El Charrito Mexican Restaurant and Hidalgo for Mexican cuisine, Happy at the Bay Teriyaki 3 for Asian food, and Kampai Wings & Teriyaki for pan-Asian dishes.
Are there nearby places for automotive services when visiting Dairy Queen Grill & Chill?
Yes, Grease Monkey offers automotive repair and oil change services nearby, which can be convenient if you need vehicle maintenance while grabbing a meal.
What nearby shopping options are available around Dairy Queen Grill & Chill?
Kmart, Dollar Tree, Spirit Halloween, and several beauty salons and spas such as Happy Nails & Spa and Sally Beauty are close by for shopping and beauty needs.
Does Dairy Queen Grill & Chill provide amenities for kids and accessibility?
Yes, the location welcomes children and families, providing booster seats, high chairs, outdoor seating, and has restroom facilities and wheelchair accessibility.